Head Facilities : Corporate

Key Responsibilities

• Strategic Facility Management

• Develop and implement long-term facility strategies, growth plans, and sustainability initiatives to support business objectives.
• Lead capital planning, lease negotiations, and space utilization projects, including office expansions or relocations.
• Advise executive management on cost-effective facility solutions and operational improvements.

• Operational Oversight

• Oversee daily operations of the facility, ensuring all building systems (HVAC, electrical, plumbing, security) are maintained and compliant with legal and safety standards.
• Manage and direct the Facilities and Office Services teams, including maintenance, cleaning, security, and support staff.
• Ensure proactive and preventive maintenance schedules are adhered to and that emergency repairs are handled promptly.

• Vendor and Contract Management

• Source, negotiate, and manage contracts with external service providers for catering, cleaning, security, parking, and technology services.
• Monitor vendor performance to ensure contract terms are met and high service standards are maintained.

• Budgeting and Financial Management

• Develop and manage the facilitys annual operating and capital budgets, ensuring cost control and value optimization.
• Track and report on facility expenditures, identifying opportunities for savings and process improvements.

• Compliance and Safety

• Ensure all facilities meet government regulations, health, safety, and environmental standards.
• Organize and document statutory testing, inspections, and compliance audits
• Lead emergency preparedness and response planning for the facility.

• Space and Resource Management

• Plan and optimize office layouts, workspace allocation, and shared amenities to maximize efficiency and employee satisfaction.
• Oversee building projects, renovations, and refurbishments to minimize disruption and align with business needs.

• Leadership and Team Development

• Recruit, train, and develop facilities staff, fostering a culture of service excellence and continuous improvement.
• Set performance goals, conduct evaluations, and manage team performance and development.

Qualifications and Skills

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field (Master’s preferred).
• 10+ years of experience in facility management, preferably in large-scale corporate environments.
• Strong project management, budgeting, and negotiation skills.
• In-depth knowledge of building operations, compliance, and safety regulations.
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with facility management software, building automation, and sustainability practices.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.

Key Performance Indicators (KPIs)

• Facility uptime and operational efficiency
• Budget adherence and cost savings
• Compliance and audit results
• Employee and occupant satisfaction

Timeliness and quality of project delivery