Facility Senior Manager - House Keeping

Housekeeping Duties

1. Supervision

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• Oversee the daily operations of the housekeeping staff to ensure cleanliness and hygiene standards are met.
• Conduct regular inspections of rooms, common areas, and other spaces.

2. Inventory Management

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• Monitor and manage housekeeping supplies, ensuring timely procurement and cost efficiency.

3. Training & Development

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• Train housekeeping staff on standard operating procedures, safety protocols, and customer service.
• Conduct regular performance reviews and provide constructive feedback.

4. Complaint Resolution

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• Address complaints regarding cleanliness or housekeeping issues in a timely manner.

Maintenance Duties

1. Preventive Maintenance

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• Develop and implement preventive maintenance schedules for electrical, plumbing, HVAC systems, and other infrastructure.

2. Repairs

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• Oversee repairs and maintenance tasks, ensuring timely resolution to minimize downtime.
• Coordinate with external vendors or contractors when required.

3. Safety Compliance

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• Ensure compliance with safety standards and regulations.
• Conduct routine safety checks and address potential hazards immediately.

4. Emergency Management

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• Respond promptly to emergencies, such as equipment failures or accidents, and take corrective actions.

Administrative Responsibilities

1. Budget Management

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• Prepare and manage the housekeeping and maintenance budgets effectively.

2. Reporting

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• Maintain records of maintenance activities, inspections, and inventory usage.
• Provide regular reports to management on operational status and issues.

3. Policy Implementation

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• Ensure compliance with company policies, including sustainability initiatives and quality standards.

Qualifications

• Education

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• Bachelor's degree in Facilities Management, Hospitality Management, or a related field (preferred).
• Diploma or certifications in housekeeping, maintenance, or related areas (advantageous).

• Experience

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• Minimum of 35 years of experience in housekeeping and maintenance management roles.
• Prior experience in hospitality, residential complexes, or facility management is preferred.

• Skills

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• Strong leadership and team management abilities.
• Excellent organizational and time-management skills.
• Proficiency in using facility management systems and basic office software.
• Strong problem-solving skills and attention to detail.

Key Competencies

• Ability to manage multiple tasks and prioritize effectively.
• Strong interpersonal and communication skills.
• Commitment to maintaining high standards of cleanliness and operational excellence.
• Proactive approach to identifying and addressing maintenance issues.