Location Hyderabad
We are looking for Head of Artificial Intelligence (AI) Platforms in Data Digital & IT (DD&IT) to oversee the organization s AI/GenAI practice and lead the development, scaling and operations of innovative, re-usable capabilities across business functions. The role plays a key role in supporting business-facing DD&IT teams in building and deploying AI/GenAI solutions on fit for purpose technologies.
About the Role
Major Accountabilities
- Define AI/GenAI technology vision & strategy aligned with overall DD&IT and business strategy; work with DD&IT AI leads in business-facing functions to secure sponsorship and develop a joint enterprise roadmap
- Pro-actively evaluate, implement and scale AI/GenAI Platforms and Novartis-specific accelerators to integrate with existing systems efficiently
- Establish a governance framework for controlling technology proliferation and measure Return on Investment with tangible KPIs
- Adopt product mindset and agile methodologies to support Proof of Concepts (PoCs) and Minimal Viable Products (MVPs) for new AI/GenAI use cases, emerging models and frameworks. Establish and govern process to qualify successful PoCs/MVPs for scaling
- Ensure clear communication and stakeholder engagement to familiarize organization on AI/GenAI platforms and availability of technical capabilities, develop training materials
- Foster collaboration and knowledge sharing among different teams working with AI/GenAI platforms, ensuring consistency and alignment across the organization
- Establish clear objectives and drive governance processes within DD&IT for managing priorities, risks, with a strategic foresight and cross-functional mindset
- Stay informed on industry AI/GenAI trends, engage with communities of practice, and understand opportunities for technology partnerships in close collaboration with DD&IT Architecture leads
- Align with Enterprise Data Management strategy and principles, develop optimized data collection and preparation processes, ensure data quality for AI/GenAI solutions
- Operationalize AI/GenAI platform support and drive continuous improvement, work with Infrastructure and End User Services function to fulfil performance and monitoring needs
- Ensure compliance with Novartis AI policies and frameworks, implement robust data protection measures, support security audits and vulnerability assessments, jointly with the DD&IT Information Security & Compliance function
Minimum Requirements
- University degree or equivalent. Master s degree is desirable.
- 20+ years of experience in managing technology platforms and driving operational excellence
- Deep experience and knowledge of AI/GenAI technology. Knowledgeable on AI and GenAI platforms, tools, architecture and solution delivery
- Familiarity with architecting and developing complex AI/GenAI solutions including experience with cloud computing platforms like AWS and Microsoft Azure
- Experience with NLP, FMs, LLMs, SLMs and other GenAI models. Understanding of how to deploy LLMs and use of APIs to build solutions
- Familiarity with the model development lifecycle, such as ML/ML Ops/LLM Ops
- Software Development experience using Agile Methodology and DevSecOps tools
- Experience in Pharma regulatory & compliance processes is desirable
- Strong technology delivery, program management skillset is required. Proven communication skills in a global matrix organization with excellent presentation skills in abstracting problem statements and preparing executive messaging
- Experience in leading cross functional IT teams and managing relationships with diverse stakeholders, fostering a strong collaboration mindset
