Posted:10 hours ago|
Platform:
Work from Office
Full Time
Role & responsibilities Responsible for processing actionable alerts/fraud notifications, conducting research into these alerts as needed. Analyze and validate Identity Theft claims and other fraud claims as they arise. Review accounts and transactions for fraud activity and take appropriate action, such as restraining an account, to prevent fraud losses. Assist bank members of fraud alerts and work with them in order to resolve issues. Collect and report suspicious activity information utilizing Suspicious Activity Reports and documented organization processes. Review membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information. Resolve fraud claims in accordance with government regulations CC, E/Z and any other regulations as required. Accurately record data and remarks utilizing spreadsheets and notes on alerts. Keep abreast of current fraud trends in the financial services industry as well as different types of fraud schemes. Familiar with regulations and laws, including regulatory and compliance training such as, the US Patriot Act, FACTA, BSA/AML, Regulation CC and Regulation E/Z. Monitor and decision alerts in Actimize, Fraud`Net, Salesforce, AFS/EWS and other fraud tools, with accuracy and take appropriate action to prevent fraud losses Preferred candidate profile Non technical profile with good communication skills Should be comfortable for night shifts Contact details: shivangi.sh@hcltech.com 9717105994 work location : HCLTech Plot no.5, Sector 12, MIHAN SEZ, Nagpur, Telhara, Maharashtra 441108
HCLTech
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