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0 - 2 years
2 - 4 Lacs
Mumbai
Work from Office
Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting. Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Direct unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Help create technical documentation and manuals. Laptop, software & hardware purchase. Tax invoicing co-ordination with vendor & our finance team. Taking approvals for all purchases to be done. Call logs with Dell and other vendors for hardware repair. Laptop dismantling for hardware upgrade. Installation of O365, adobe, antivirus & other software products. Manage asset inventory. Setup Linux, Windows, Mac and troubleshoot issues associated. Vendor Coordination. Manage office network and internal servers. Manage hardware and asset inventory record-keeping. Required Skills Well versed with Installation and Configuration of Computer Peripherals Strong desktop trouble shooting (hardware and software) skills. Networking basics and troubleshooting. Knowledge of Networking Devices like WIFI Router, Network Printer. Hands on experience on Linux desktops Well versed with Windows desktop. Knowledge of Mac will be an added advantage. Knowledge of Mail Client. Understanding of the Inventory Management System is a must. Fluency in English.
Posted 3 months ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
About the Role: We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed. Responsibilities: Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones . Diagnose and resolve software and hardware issues. Take calls from Global customers and initiate the right response to them, positively and professionally Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of computer systems, networks, and software applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of Networking is a plus.
Posted 3 months ago
1 - 2 years
1 - 2 Lacs
Ludhiana, Ahmedabad, Rajkot
Work from Office
Perform basic troubleshooting and maintenance of laptops and desktops Provide support for hardware issues including RAM, HDD, motherboard, etc. Install, configure, and maintain printers and related peripherals.
Posted 3 months ago
1 - 2 years
1 - 4 Lacs
Bengaluru
Hybrid
Primary responsibilities Provide Tier I/II support to end users with exceptional customer service skills. Answer, evaluate and prioritize service requests via chat, email and in person for users. Provides regular and timely updates to customers. Perform move/add/change tasks for desktop/laptop hardware and software systems. Meet SLA requirements for problem resolution. Log and track issues in our service management tools. Build/deploy, patch and support end user desktops, laptops, mobile devices, and other related equipment. Maintain accurate inventory of computer hardware and software assets related to the service desk function. Maintain key performance metrics related to Tier I/II support functions. Manage vendor repair and returns of defective equipment as necessary. Learn eDiscovery applications to assist with support across the organization. Maintain best practices on security for supported applications. Keep manager and other team members informed of trends, delays or complications that arise during the normal course of work. Collaborate with other IT team members as needed. Participate in creation and maintenance of IT standards and procedures. Participate in on call shift rotations periodically (including evenings and weekends). Perform other related duties as assigned. KNOWLEDGE, SKILLS, AND behaviors Demonstrated ability to build, maintain and support workstation images. Demonstrated ability to work with vendors to procure, inventory, repair, and manage computing assets. Experience managing remote desktop, Citrix/VMware View/Cloud PC environments. Ability to effectively collaborate within an IT team with shared responsibilities. Working/practical knowledge of IP networking principles Working/practical knowledge of Active Directory, Exchange, and SharePoint Willing to be on-call for occasional night and/or weekend support. Prefer Microsoft certifications commensurate with position. ITIL V3 certification desired Experience with Service Now QUALIFICATIONS B.S. in Computer Science or a related field. 1+ years of previous service desk/end user support experience in a corporate environment. Hands-on experience servicing/troubleshooting desktops, laptops, printers, mobile devices, and other peripherals. Experience supporting Microsoft Office, Office 365 administration and other application software.
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
navi mumbai
Work from Office
We have excellent opening for the position of Desktop Support L2 (Level 2) Qualification : Any graduate Experience: 1 to 6Yrs Location : Navi Mumbai (Mahape) Job Location: Installation and Roll out services of new desktops & laptops. Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Good communication skills He will be supporting Sr. Management & accounts team members. Short SOW would be to End users support, ERP, Accounts, VPN Connectivity and remote access systems to coordinate and support. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period About Company: Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.
Posted Date not available
2.0 - 5.0 years
2 - 3 Lacs
gurugram
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Perform OS installation, Windows installation, Outlook configuration, and printer setup as needed. Troubleshoot hardware problems using diagnostic tools and techniques. Collaborate with team members to resolve complex technical issues. Desired Candidate Profile 2-5 years of experience in desktop support or related field (IT Services & Consulting). Strong knowledge of desktop administration, hardware troubleshooting, IT services & consulting. Technical qualification
Posted Date not available
2.0 - 7.0 years
2 - 2 Lacs
alwar
Work from Office
Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained
Posted Date not available
0.0 years
1 - 3 Lacs
chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2015 to 2025 batch can apply Male candidates only Microsoft outlook
Posted Date not available
3.0 - 6.0 years
5 - 10 Lacs
bengaluru
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: - Provide post-sales, hardware support remotely to Oracle X86 hardware platforms. - Good understanding of X86 system architectures and RAID technology. - Service processor knowledge and log collection for platform hardware troubleshooting - Hands-on and remote troubleshooting experience on Oracle X86 servers (Exdata, ODA, X8, X7 etc.) or other similar platforms. - system level troubleshooting skills and system administration skills under Linux, Windows or Solaris Operating Systems. - Added advantage to have knowledge of Cloud Infrastructure and support - Escalate calls to the appropriate level, in a timely manner - Have great analytical and problem solving skills - Good customer interaction and organizational skills, able to maintain a high level of customer satisfaction - Excellent verbal and written English Language communication skills - Good team player working in global environment with self motivating personality. - Effective time management skills and work prioritization capabilities. - Hands-on troubleshooting experience of GPU systems would be an added advantage - Any professional certifications like (i.e.MCSE, RHCE, Cloud etc.). - Employee is expected to work in designated Oracle office during their assigned shift. - 24*7 Support environment, ready to work in shifts Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Posted Date not available
0.0 years
1 - 3 Lacs
chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Address user tickets regarding hardware, software and networking Network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply
Posted Date not available
3.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
Tech Support Roles and Responsibilities: Responsible for the successful running, integration and support of various IT Assets, Applications, Cloud services, VoIP/SIP systems, and Security Devices . Work closely with users, steering committees, and leadership to ensure network, hardware, cloud, VoIP, and application requirements are met. Review and evaluate hardware, software, cloud, and networking alternatives and recommend cost-effective solutions. Responsible for troubleshooting daily IT, VoIP, VPN, Firewall, and software-related issues faced by different departments. Responsible for maintaining Daily Reports and Progress Updates and sharing with stakeholders. Work with the team to maintain & manage inventories procured by the company (both self-owned & on lease). Act as a brand ambassador for computerization, digitalization, and remote working solutions . Ability to communicate technical information (Cloud, VPN, VoIP, Security Policies, etc.) to a non-technical audience. Developing and implementing IT policies and procedures to ensure IT Security, Cyber Security, and Data Privacy . Ensure IT Security compliances (Firewall, Endpoint, VPN, Spam/Phishing checks) are met and reported as required. Ensure vendor/partners correctly upgrade systems while ensuring governance and control remain with the company. Oversee installation, configuration, and maintenance of Windows Servers, Switches, Routers, Firewalls, VPNs, Remote Access software, and IT equipment . Supervise IT staff, including Help Desk and IS Analysts , and ensure smooth execution of responsibilities. Monitor and manage VoIP (SIP) calls, VPN tunnels, and Firewall security policies to ensure 24/7 availability and compliance. Supervise all daily IT operations including: Help Desk, IT Infrastructure, Networking, Telecommunication, Cloud Services, Remote Access, Vendor coordination, and End-user Support . Preparation of workflow analysis, Root Cause Analysis (RCA), and ensure timely bug/error resolution. Regularly check for spam, malicious numbers, VoIP call logs, and security threats . Manage IT delivery projects at scale while meeting SLA commitments . Ensure staff are trained on proper use of IT systems (Cloud, Remote Tools, VPN, VoIP, Cyber Security awareness). Download & maintain backups of VoIP call recordings for compliance and audits. Maintain Excel records for all subscribers & active members . Monitor company websites and ensure real-time fixes for glitches & bugs . Role & responsibilities Preferred candidate profile Role - IT Associate Experience 3 to 5 years Shift timings 5:00 AM to 2:30 PM Location Gurgaon, Sector 48 Email recruitment@veye.co.in Job Types : Regular / Permanent, Full-time Pay : 20,000 45,000 per month Benefits: Flexible schedule Provident Fund Schedule: Morning Shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Job Location - Veye Research Pvt Ltd. Unit No.940-941, 9th Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018
Posted Date not available
3.0 - 5.0 years
3 - 4 Lacs
ahmedabad
Work from Office
Firewall (Sophos) incl. P2P, VPN, Rules; L2/L3 Switch, VLAN, Router; CCTV, NVR, Cloud; Antivirus; Domain & Hosting; LAN/WiFi via Controller; IP/Subnetting; Mail Server & Outlook; Network Monitoring; IT Security/Policy; ISP Static/Private IP.
Posted Date not available
2.0 - 5.0 years
2 - 3 Lacs
chennai, bengaluru
Work from Office
Role & responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LANs, install new devices, and maintain existing infrastructure. Perform onsite visits for equipment installation, maintenance, and repair. Collaborate with other teams to resolve complex technical issues. Ensure timely resolution of customer complaints through effective communication. Preferred candidate profile 2-5 years of experience in desktop engineering or related field. Strong knowledge of hardware networking (LAN configuration) and network troubleshooting. Proficiency in installing operating systems (Windows), configuring Outlook email clients, and basic computer setup.
Posted Date not available
8.0 - 10.0 years
6 - 10 Lacs
chennai
Work from Office
Position : IT support Engnr (L2) level Permanent Role Work location : Chennai ( City office) Prime Location. Interview Process : Face to Face Mandatory Mode : Work from office / (Rotational Shifts) mandatory. RESPONSIBILITIES University degree in the field of computer science, information sciences, or related field and/or a minimum of 8 to 10 yrs , or equivalent work experience. Exceptional knowledge of computer hardware. Deep-seated experience with Windows desktop operating systems. Working knowledge of a range of diagnostic utilities/ should have worked in MNC Companies. Solid relationship management and performance management skills. Ability to motivate and direct staff members and subordinates. Strong understanding of the organizations goals and objectives. Exceptional written and oral communication skills. Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language to non-technical staff and end users. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. should be willing to work in rotational shits Looking for Short Joiners with Good Communication skills. And who is presently residing and working in chennai and who can take Face to Face intws need only apply: Mail : krishnan.g@talentfocuz.com
Posted Date not available
2.0 - 4.0 years
3 - 4 Lacs
noida, mumbai (all areas)
Work from Office
Provide on site & remote support for desktop/laptop hardware issues (HDD, RAM, motherboards, peripherals) Troubleshoot OS-level issues Perform preventive maintenance and proactively recommend hardware upgrades or replacements
Posted Date not available
1.0 - 6.0 years
4 - 8 Lacs
pune, gurugram, bengaluru
Work from Office
Job description Job description ( Interested candidates - 8840819455 Call - ANKITA) Job Title: Advisor Technical Support Associate ( Voice ) ONLY IMMEDIATE JOINERS GOOD IN AD , DNS , DHCP MUST HAVE EXP AS A TECH SUPPORT IN TO INTERNATIONAL VOICE (MANDATE ) Location: Pune / Bangalore / Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Troubleshoot hardware issues for AD , DNS , DHCP O365 , Windows , AD and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call 8840819455 Call - ANKITA ( ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs
Posted Date not available
3.0 - 6.0 years
0 - 2 Lacs
ahmedabad
Work from Office
Hiring for CMM 5 Level Org!! Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365.Must have worked in any IT ticketing tool and know about ticket priorities and SLA Required Candidate profile Designation: VIP Support Engineer Experience:3 to 4 Years Location: Ahmedabad Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365 etc. Contact: samiksha@peshr.com/7498446998
Posted Date not available
2.0 - 4.0 years
0 - 2 Lacs
south goa, panaji, vasco da gama
Work from Office
!!Hiring For CMM5 Level Organization!! Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profile Designation: Desktop Support Engineer L1 Location: Colvale,Goa Experience: 2+ Years Contact: ankitapisal@peshr.com/9004076848 Qualification:Graduate
Posted Date not available
0.0 - 1.0 years
2 - 3 Lacs
hyderabad, chennai, bengaluru
Work from Office
Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree/Any Graduate (2018 to 2024 ) Gender: Male /Female Salary: 2.25Lpa to 3.25Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility
Posted Date not available
0.0 - 1.0 years
0 - 1 Lacs
mumbai
Work from Office
Required computer Hardware and networking engineer Required Candidate profile Computer repair, laptop repair, printer repair, Basic networking, assembling and installation
Posted Date not available
0.0 years
1 - 3 Lacs
chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2015 to 2025 batches Male candidates only
Posted Date not available
0.0 - 5.0 years
1 - 3 Lacs
madurai
Work from Office
Responsibilities: * Provide on-site support for hardware networking issues * Install devices, configure networks & troubleshoot problems * Assemble computers, install OS & software Travel allowance Accidental insurance Annual bonus Performance bonus Referral bonus Job/soft skill training Food allowance
Posted Date not available
1.0 - 6.0 years
0 - 3 Lacs
tirupati, tada, nellore
Hybrid
Role & responsibilities Dear Candidate, Greetings !!! The requirement is for field engineer position. Minimum 1 year experience required in Desktop support engineer role The candidate has to be willing to travel in Nellore/Tirupati regions Please send your profile to hariprasad.a@accelits.com Preferred candidate profile Minimum 1 year experience as a Desktop Support Engineer Willing to Travel to multiple client locations to resolve IT issues Good Knowledge in resolving IT hardware/software issues
Posted Date not available
1.0 - 2.0 years
1 - 2 Lacs
chennai
Work from Office
Job Title: Desktop Engineer Hardware Expert cum Admin Location: Velachery, Chennai Job Overview: We are looking for a skilled Desktop Engineer with Hardware expertise who can also handle basic office administration tasks. The ideal candidate should have at least 6 months of experience in desktop engineering or hardware troubleshooting and be comfortable managing day-to-day admin work. Key Responsibilities: Install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals. Diagnose and resolve hardware and software issues in a timely manner. Perform preventive maintenance and regular system checks. Maintain inventory of IT hardware and accessories. Coordinate with vendors for hardware repair and replacements. Support internal staff with basic IT queries. Handle office administrative tasks such as maintaining records, managing stationery, and coordinating basic office operations. Required Skills & Qualifications: Minimum 6 months of experience in desktop engineering/hardware support. Good knowledge of computer hardware, operating systems, and basic networking. Ability to troubleshoot technical issues quickly and efficiently. Basic knowledge of MS Office tools for admin tasks. Good communication and interpersonal skills. Preferred: Candidates residing in or near Velachery, Chennai. Immediate joiners will be given preference. Employment Type: Full-time
Posted Date not available
3.0 - 6.0 years
2 - 3 Lacs
noida, gurugram
Work from Office
Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Preferred candidate profile
Posted Date not available
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