Desktop Support Engineer

Position Overview

Desktop Support Engineer

Key Responsibilities

• Provide on-site technical support for desktop systems, ensuring timely resolution of issues.
• Perform installations, configurations, and upgrades of desktop hardware and software.
• Troubleshoot and resolve hardware and software problems, including networking issues.
• Assist users with desktop-related inquiries and provide training as needed.
• Maintain and manage inventory of desktop hardware and software assets.
• Collaborate with IT teams to implement hardware solutions and improve system performance.
• Document support activities and maintain accurate records of issues and resolutions.
• Stay updated with the latest technology trends and best practices in desktop support.

Qualifications

The ideal candidate will possess the following qualifications:

• Minimum of

  1 year

  of experience in desktop support or a related field.
• Strong knowledge of

  Windows system administration

  and desktop troubleshooting.
• Experience with

  hardware solutions

  and

  computer networking

  .
• Proficient in diagnosing and resolving

  hardware and software issues

  .
• Excellent communication and interpersonal skills to interact effectively with users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.

Additional Information

2,00,000

If you are passionate about technology and providing exceptional support, we would love to hear from you. Join us in making a difference in our users' experiences and enhancing our IT infrastructure!