Hardware Engineer

1. Computer Hardware

• To handle the site as Site In-Charge in absence of Site In-Charge.

• To take care of all the Server Hardware related issues at site.

• To guide / train the Hardware Engineer as and when required / Regular interval.

• Extend Support to Site In-Charge in Material Management.

• To attend, diagnose the computer hardware related issues raised by customer.

• Should be able to repair the basic issues of hardware like Keyboard, Mouse, HDD, RAM, Processor Fan, LAN Card, Display Card & Motherboard etc.

• Should be able to find out the exact peripheral issue for replacement to minimize the down time of system.

2. Computer Software

• To Install windows OS like Windows Xp, NT, 2000, 2003 2008, 2012, 2016, 7 & Windows 10 as per Customer and Industry requirements. • Should be able to trouble shoot the issues of MS OS. • Having installation knowledge of MS Office, SAP, WinZip, WinRAR, Acrobat Reader, Acrobat Writer, Java Runtime, Flash Player etc. • Having knowledge of cloning the system (OS Cloning).

3. Server & Networking

• Having the knowledge of Server / Client architecture & will be able to join the Domain via client system and will be able to troubleshoot the synchronisation issue as and when required. • Having basic knowledge of Network to identify & resolve the communication issues with Server, Printer, Wireless Devises etc. and will be able to diagnose & escalate the issues to respective team. • Having basic knowledge of DHCP & DNS so that can diagnose & escalate the DHCP & DNS related issues to respective team.