GV Managed Services Professional

7 - 11 years

7 - 11 Lacs

Posted:3 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end-to-end payrolls for America, Canada, and Mexico Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles, and reversals.

Key Responsibilities:

  • Frequently interfacing with various teams, primarily with internal support teams and directly with the Clients.
  • Ensure quality controls in the payroll process and update documentation includes reconciliation of results and audit checks.
  • Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues.
  • Maintain client payroll procedure manuals and business process documents.
  • Manage client issues in Siebel system and work with client and internal partners to classify, prioritize, and follow-up.
  • Analyze and resolve complex issues encountered within the team and/or client.
  • Demonstrate strong analytical and error resolution skills for complex payroll environments.
  • Identify, recommend, and implement process improvement methodologies that strengthen service delivery.
  • Act as a

    Checker

    to review various Payrolls (On-Cycle, Off-cycle, and ROEs, etc.) worked & ready to deliver by the Maker.

Skills and Experience:

  • Excellent communication skills to interface with multinational clients and internal users in the region.
  • Ability to multi-task, flexible to working hours, and ready to work in the US shift timings.
  • Holds a bachelor's degree in commerce or business administration.
  • Has completed at least 2 years in the current process and has been a consistent performer.
  • Expertise in MS Office; knowledge on SAP HR will be helpful.
  • Knowledge on payroll, accounting, legislation.
  • Ability to perform reconciliations, checks, and balances.

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