Role Overview: As a Human Resources Business Partner (HRBP) at The Hamstech Group of Companies, you will play a strategic role in aligning HR strategies with the overall business objectives of the organization. You will collaborate closely with business leaders, managers, and employees to drive organizational success by providing expert HR guidance and fostering a positive work environment. Key Responsibilities: - Lead and mentor a team of HR professionals to foster a high-performance culture and ensure team development. - Oversee the day-to-day activities of the HR team by assigning responsibilities and managing workloads effectively. - Partner with business units to identify talent needs and actively contribute to the recruitment and selection process. - Drive talent management initiatives, including succession planning, career development, and performance management. - Act as a trusted advisor to management on employee relations matters, conducting investigations, and resolving complex issues. - Proactively address workplace conflicts and employee concerns to ensure a positive and inclusive work environment. - Provide training and support to HR team members on Keka platform functionalities. - Lead and support organizational change initiatives, ensuring effective communication and stakeholder engagement. - Guide leadership and employees through transitions and manage resistance to change effectively. Qualifications Required: - Masters degree in MBA. - Proven experience as an HRBP with a minimum of 6-7 years of progressive HR experience. - In-depth knowledge and hands-on experience with Keka HR software. - Strong leadership and team management skills. - Excellent communication, interpersonal, and problem-solving abilities.,
As a Sales Quality Analyst, your role involves monitoring sales calls, emails, and customer interactions to assess the performance of sales representatives. You will be responsible for identifying areas of improvement in sales techniques, product knowledge, and customer engagement. Your key responsibilities include: - Evaluating the quality of sales representatives" performance through monitoring sales calls, emails, and customer interactions. - Identifying areas of improvement in sales techniques, product knowledge, and customer engagement. - Providing regular feedback and coaching to sales representatives to enhance their skills and performance. - Collaborating with sales managers and team leads to identify and implement process improvements that enhance efficiency and effectiveness. - Maintaining detailed records of quality evaluations and compliance assessments. - Generating regular reports to communicate findings and recommendations to the management team. To qualify for this role, you should have a Master's degree or equivalent and 3-4 years of experience in Sales and operations or a related field. Fluency in English, Hindi, and Telugu is required. Additionally, you should possess problem-solving skills with an impeccable attention to detail, the ability to set overall strategy and drive process improvement, strong interpersonal skills, and the ability to collaborate and build a consensus in a high-pressure environment. Proven experience in a sales-related role with a strong understanding of sales processes is essential. You should also be able to work independently and collaboratively within a team. This job description does not include any additional details about the company.,