Guest Services Associate

Job Description

Company Description Rakabi The Fern Igatpuri is a 76-room hotel located in the Sahyadri mountains offering contemporary accommodations, multi-cuisine dining options, banquet halls, indoor activities, swimming pool, and gym. Situated on Nashik – Mumbai National Highway, the hotel provides easy access to public transport and local attractions. Rakabi The Fern caters to various events and functions, making it a destination for business and leisure travelers. Role Description This is a full-time on-site role for a Guest Services Associate located in Igatpuri. The Guest Services Associate will be responsible for providing guest services, handling reservations, ensuring customer satisfaction, and maintaining effective communication with guests. Qualifications Guest Services and Guest Service skills Customer Service skills Experience in handling reservations Strong communication skills Ability to work effectively in a team Attention to detail and problem-solving skills Prior experience in the hospitality industry is a plus Fluency in multiple languages is beneficial Show more Show less