647 Guest Service Jobs - Page 23

1. Oversee daily salon operations, ensuring efficiency and productivity. 2. Manage and supervise salon staff, providing guidance and training. 3. Develop and implement marketing strategies to attract new clients. Required Candidate profile In charge of ordering the stock on time and stocking the shelves Monitor sales and revenue, setting targets and goals. Experience from Aviation, Salon, Hotel industry preferred

We are looking for dynamic and experienced outlet manager who will responsible for managing and organizing daily operational with a goal of delivering exceptional experience for guests and maintaining standards. Role & responsibilities Completes store operational requirements by scheduling and assigning employees; follow up on work results. Maintains outlet staff by recruiting, selecting, orienting, and training employees. Maintains outlet staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing bond with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of product and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the outlet by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed. Preferred candidate profile Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication Degree in Hotel Management or equivalent Note: Salary is not a constraint for deserving candidates.

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- Barclays - U.K / JP Morgan / Tc$ / Accenture / First Advantage / Sterling / Amex & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Do you crave the taste of success Can you handle the heat in the kitchen and keep your team cool at the same time Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Executive Chef, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Executive Chef: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Delivers on plans and objectives where kitchen initiatives & hotel targets are achieved -Manages the kitchen team fostering a culture of growth, development and performance within the department -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Reviews and scrutinizes the performance of the food offering, providing recommendations that will drive financial performance -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Executive Chef: -Proven experience in kitchen with excellent problem-solving capabilities -Excellent managerial skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills At Radisson Hotel Group we believe that people are our number one asset. As the one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

This role is responsible for greeting guests, handling incoming calls, managing schedules, and ensuring the smooth operation of the front office.

Guest Service Ambassador Integrated Facilities Management — Corporate Solutions (Country, Region) What this job involves Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, you’ll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the reception — add in the client directory signage, too! Outdated ones, however, should already be out of sight. Specific Duties Site Operations l Create a comfortable, welcoming and hospitable experience for employees and their guest. l Boost agility in the workplace by managing up-to-date visitor information. l Handle internal & external calls and correspondence. l Anticipate client needs through observation to create memorable experiences. l Manage stationery requisition and related inventory management. l Adhoc responsibilities assigned by Facilities Manager. Customer Services l Foster a sense of community and create happiness at work for our team, our client and their guest. l Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management: l Provide personable and efficient visitor registration services. l Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). l Enhance safety and security of our client’s facility by management of visitor movement. l Execute emergency response plan to ensure safety of client and guest when necessary. l Concierge Services l Deliver concierge service with local expertise and insider knowledge. l Manage transportations request from visitors and employees. Conference Meeting Room Booking l Assist & educate client to achieve optimization and efficiency for meeting room bookings. l Enhance user comfort and services by efficient turnaround of meeting rooms. l Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services l Organise receipt and deliveries of all mails and courier services l Manage mail distribution records and mail logs . Qualifications Experience l 4-years’ experience in Hospitality and/or Tourism sector or related professional area l Prior experience to manage meeting room services is an advantage l Hospitality Degree from an accredited institute Task Skills l Proficiency with Microsoft Word, Excel and PowerPoint. l Good command of verbal and written English Personal Skills l Ability to meet tight schedules and deliver high quality of work l High level of communication and interpersonal skills Anticipating the needs of our clients and guests While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, you’ll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times. Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, you’ll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed. Being a JLL brand enforcer Do you believe that first impressions lastAs the first person that our visitors will see, it’s important that you’re conscious of your professional image — always feeling confident and looking your best (i.e., sticking to the dress code.) Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, you’ll need to keep in mind that you follow the company’s regulations and requirements. Sound like youTo apply you need to be Skilled on the job You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one we’re looking for! A client hero Got upbeat and pleasant attitudeThis role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when it’s time for you to prepare client reports. What we can do for you At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Welcoming guests, seating them, serving them water or refilling their glasses, and delivering beverages. To report for duty punctually well-groomed and wearing the correct uniforms at all times To serve food and beverage according to prescribed norms. To do side duties as assigned on a daily basis by Manager To provide a courteous and professional service always. Customer Service Skill. Role & responsibilities

Shift Timings: 11 pm - 7 am (NIGHT SHIFT) Days of Work: 6 days a week WORK FROM OFFICE Responsibilities: Provide assistance to hotel guests by handling check-in and check-out processes. Respond promptly and professionally to guest inquiries and concerns. Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions. Collaborate with the on-site hotel staff to ensure seamless guest experiences. Maintain a high level of empathy, patience, and customer service while addressing guest needs. Requirements: Strong communication skills in English, both written and spoken. Prior customer service experience is a plus Flexibility to work in rotational shifts. A passion for delivering exceptional customer experiences. Basic computer skills and proficiency in using virtual communication tools. Benefits: Opportunity to work and contribute to a global hospitality network. Comprehensive training and ongoing support to enhance customer service skills. Exposure to the hospitality industry and guest service operations. Dynamic and collaborative work environment.

*The role encompasses both front office management & sales, ensuring seamless customer interactions while driving business revenue. *Greet guests, build rapport ensure good services. *Coordination services & stay updated on center developments. Required Candidate profile Strong verbal communication, with over 1 months of sales experience. Customer-Centric Approach Skillfully influencing guest's buying decisions Strategic & Analytical Skills Problem-Solving

- Strong experience in hotel and F&B operations with top hospitality brands In-depth menu knowledge - Proven experience dealing with VIP clientele Role & responsibilities

Role & re- Female candidates preferred - IHM background with experience in reputed brand hotels - Excellent communication skillssponsibilities

Roles and Responsibilities Manage front office operations, ensuring a smooth check-in/check-out process for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Maintain accurate records of guest interactions, including registration forms and billing information. Coordinate with other departments (e.g., housekeeping) to ensure seamless room allocation and maintenance requests. Perform administrative tasks such as data entry, scheduling appointments, and managing inventory.

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Nikita - 7668577529 Rishab - 9599397921 Manmeet - 8287249724 Ankit - 9319111816

Good looking female candidate required for Receptionist (Showroom Hostess) position in our showroom in Chennai. Freshers are also eligible. Designation: Showroom Host Experience: 0 to 5 Qualification: +2, ITI / Diploma / Any Degree. Gender: Female Languages Known: Speaking Tamil is must (Salary is not a constraint for the right candidate) Job Descriptions: - Welcoming the customers - Assisting the customers - Guding the customers to counters - Maintaining the Visitors Book - Collecting feedback from customers Benefits: Competitive and on time salary Attractive monthly Incentives. PF & ESI. Salary on Time. Yearly Salary Increment (Performance Basis) Opportunity to grow to higher positions Refreshment Provided For more details: Whatsapp or Call HR Godwin 9150010666

Greeting Visitors: Welcoming guests, clients, and vendors with a positive and professional demeanor, ensuring a smooth and efficient check-in process. Phone Management: Answering and directing phone calls, taking messages, and ensuring timely communication. Administrative Tasks: Managing appointment schedules and calendars. Handling incoming and outgoing mail and packages. Maintaining a clean and organized reception area. Assisting with administrative tasks such as data entry, filing, and photocopying. Monitoring and ordering office supplies. Preparing conference rooms for meetings. Security and Access: Managing visitor logs and issuing access badges. Monitoring building entry procedures.

Do you crave the taste of successCan you handle the heat in the kitchen and keep your team cool at the same timeThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Pastry Chef, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Pastry Chef: Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution Delivers on plans and objectives where kitchen initiatives & hotel targets are achieved Supervises the kitchen team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Takes ownership to review and scrutinize the performance of the food offering, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Pastry Chef: Experience in kitchen Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels , Skills Fast-Paced Experience confectionery Bkery

Does the hustle and bustle of life excite youAre you able to create a loyal following, whilst handling the pace and keeping your team checked inThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Front Office Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Front Office Associate: Greets guests and processes hotel registration, Develop good open communication and rapport with all guests Recognise return guests and ensure all guests expectations are met and exceeded at all times, Ensure all guest account details are correct and accurate, Keeps current on hotel accommodations, services and area attractions, Responds to customer inquiries for information, Arranges for services requested by the guest by working with other departments as appropriate, Stays current with developments in the hotel by reviewing and updating the communication log Requirements of the Front Office Associate: Experience in front office Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels , Skills Fast-Paced Experience

Greets guests and processes hotel registration, Develop good open communication and rapport with all guests Recognise return guests and ensure all guests expectations are met and exceeded at all times, Ensure all guest account details are correct and accurate, Keeps current on hotel accommodations, services and area attractions, Responds to customer inquiries for information, Arranges for services requested by the guest by working with other departments as appropriate, Stays current with developments in the hotel by reviewing and updating the communication log, Offers guests updates to rooms and promotes hotel amenities, food and beverage outlets and services, Makes reservations in accordance with hotels yield management practices, Processes customer credit at check-in in accordance with hotel policy, Identifies and records special billing instruction and notifies Accounting, Follows hotel policy on cash banks at all times adheres to credit limits and procedures as set down by the Financial Controller, Obtains appropriate approvals and signatures, Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality At all times keeps a favourable image of the Brand, Comply with the personal presentation, grooming and hygiene standards, Actively support and promote Workplace Health and Safety within the work environment, Perform any other reasonable duties as directed by your Department head, the General Manager or his/her designate, Maintain hotel and guest security and confidentiality at all times and reports any relevant information to a supervisor or manager, Requirements One year front office experience is preferred Strong computer systems skills Excellent communication skills Able to collaborate effectively with other hotel employees and managers Strong Microsoft Office suite and reporting system skills Ability to work a flexible schedule Skills Fine Dining Experience Fluent in English

Do you have an appetite for all things Food & BeverageAre you as keen as mustard where service is concerned, whilst ensuring back of house is in order whether it be a plate full of numbers, setting a rota or laying the table for a successful team Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guestsneeds by being in the right place at the right time and delivering a hospitality experience that goes above and beyond creating memorable moments for our guests, As Assistant Manager Bar, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Assistant Manager Bar: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved Manages the food & beverage team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Delivers effective programmes that advance service standards, profitability and cost control Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Assistant Manager Bar : Proven experience in food & beverage service with excellent problem-solving capabilities Excellent managerial skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels , Skills Knowledge of Wine Advanced Knowledge of Cash Registers/ Money Handling Fast-Paced Experience Advanced Beers/Spirits Knowledge

Participates in the development and implementation of business strategies for the hotel which are aligned with Radissons overall mission, vision values and strategies Develops and implements strategies for front office, bell stand, parking, concierges, etc that support achievement of the hotels goals Monitors status regularly and adjusts strategies as appropriate Manages the operation of the front office and related areas Creates the first impression by supervising the door, bell stand, parking, concierge and front office areas Develops and implements processes and procedures for assigned departments which support achievement of service and financial goals Participates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate Prepares and analyzes reports in order to develop an informative database for decision making and to communicate upcoming business throughout the hotel Analyzes business forecasts and maximizes productivity by adjusting schedules accordingly Ensures front desk handles billing and cash in accordance with hotels standards Plans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments Ensures front office is in compliance with all hotel policy and procedures Develops and implements strategies and practices which support employee engagement Recruits and selects qualified candidates Provides employees with the orientation and training needed to understand expectations and perform job responsibilities Communicates performance expectations and provides employees with on-going feedback Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures Keeps General Manager promptly and fully aware of all problems or unusual matters of significance Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment At all times projects a favourable image of the Hotel to the public Works in conjunction with the Human Resources Department to ensure that all HR initiatives, both at corporate and hotel level are implemented and adhered to in a pro-active and professional manner Skills Hotel Management Degree/ Diploma Minimum one three years experience of heading front office experience in a hotel Strong computer systems skills including; reservations and reporting system Strong financial acumen Excellent communication skills, ability to influence situations

Company Description "Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Main Purpose of the Job Optimise Hotel occupancy, average rate and yield, successfully converting all reservation enquiries into materialised bookings and taking responsibility to attain the highest possible occupancy and average rate, Key Duties Reporting to Reservation Manager of the hotel, in her absence to the Guest Service Manager, Promptly answer all requests for reservations and record them accurately Constant upkeep of Opera Reservations system through updating of rates systems, validity dates, mail messages, availability control Check no shows from previous day and give details to Guest Service Manager for processing and follow up Ensure all reservations loaded into the PMS system are up to date Closely scrutinise reservations relating to regular clients to ensure all information is correct resulting in minimal check in time Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Guest Service, Telephones and ARS allotment holders Create group masters and update group information as it is received eg Rooming list, arrival, meals, follow up on information if not received Liaise with other departments to ensure group requirements and special requests are actioned Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc are communicated to Management, Regularly check guest history records and advise Guest Service Manager should a tidy up need to be actioned Regularly monitor occupancy, judge busy periods and request assistance as required Closely monitor allotments and ensure all are being utilised and not oversold Provide allotment statistics and ensure accurate handling / correspondence Have sound knowledge of Accor specified yield management practises and attend / contribute to monthly business strategy meetings Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct, Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets Communication between Guest Service and Reservations Office open and reciprocal Ensure completion of daily duties, eg Correspondence, filing, reports, etc Adherence to Emergency Communication procedures ensuring that Clear past reservations monthly and file in file boxes for storage Any other duties assigned by your Manager, Drive ?Reservations? through effective training and mentoring of the fellow team members, Financial/Asset Responsibilities/Duties Facilitate the smooth running of the department through adequate supply of materials and equipment, Adhere to the department budget through the Purchase Order System and inventory controls, Pro-actively control costs by being aware of forecasted business and targeted profitability, whilst maintaining standards, Utilise internet and email in conjunction with Accor Internet and Email policy, Customers Responsibilities/Duties Ensure that the Department establishes and maintains an ongoing quality improvement programme through use of Reservation and hotel guest questionnaires and take action on any feedback, Deliver and achieve a level of service quality that consistently meets and preferably exceeds the expectations of guests, Attend to operational problems and needs promptly including customer complaints, enquiries and requests, take a positive problem solving approach, Ensure that customer safety and security is maintained to high levels at all times, Ensure every member of the team is able to promote Hotel facilities service and is aware of special company/Hotel promotions, Health & Safety Responsibilities/ Duties Establish and maintain safe working conditions and practices following Accor Health, Safety and Environmental policies, Ensure all practicable steps are taken to maintain a safe work environment following Accor Health, Safety and Environmental policies, Ensure all staff within the department are fully conversant with departmental fire and evacuation procedures, Ensure all hazard are recorded and reported to the Management and that they are investigated appropriately with controls identified and reviewed, Implement Accor policy on prevention of Harassment/ Bullying in the Workplace according to guidelines, Ensure all protective clothing and equipment is provided to employees where necessary, maintained and they are train its use, Ensure all workplace accidents and incidents are reported accurately and promptly on the prescribed form, with appropriate investigation and corrective action taken, All serious harm accidents are reported to management immediately and within 7 days in writing, All new and transferring staff have training and ongoing supervision to ensure they have the knowledge and skills to perform work tasks in a safe manner, Rehabilitation support and assistance is provided to injured workers following Accor guidelines, Review and develop health and safety policy objectives and plans at least annually, Be proactive in keeping departmental health and safety records and information up to date, Ensue site visitor / contractor entry procedures are applied,