Guest Service Executive

Key Responsibilities

• Welcome patients and visitors with professionalism, courtesy, and warm hospitality.
• Handle inquiries, guide guests, and provide accurate required information.
• Coordinate patient appointments and assist in smooth service flow.
• Maintain guest records and ensure confidentiality of personal information.
• Support hospital departments by managing guest-related requests and communication.
• Resolve guest complaints promptly ensuring satisfaction and service recovery.
• Assist in billing inquiries, insurance coordination, and payment guidance.
• Uphold Burjeel service standards ensuring consistent and positive guest experience.

Skill & Experience

• Excellent communication skills with fluency in English and Arabic.
• Strong interpersonal abilities to manage diverse patients and guests.
• Problem-solving attitude with calm handling of difficult guest situations.
• Ability to multitask while ensuring accuracy and timely guest support.
• Professional grooming, positive attitude, and customer service-oriented personality.
• Computer literacy with knowledge of hospital systems and office applications.

Note: Salary is disbursed in the local currency of the country of employment.

• Date Posted

  November 3, 2025
• Location

  Ahmadabad, Gujarat, Indore, Jaipur, Lucknow, Mohali
• Offered Salary:

  ¤ 360000 - ¤ 840000 / year
• Expiration date

  June 24, 2026
• Experience

  2 Year
• Gender

  Both
• Industry

  Management
• Qualification

  Associate Degree
• Career Level

  Others