Guest Service Associate - Housekeeping

Fairmont Hotels Resorts

0 - 3 years

1 - 4 Lacs

gandhinagar

Posted:3 days ago| Platform:

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Skills Required

housekeeping hospitality inspection customer service management guest service associate inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! we're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.

Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
Respond promptly and professionally to guest requests and concerns
Restock guest room amenities, linens, and supplies as needed
Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
Collaborate with other departments to ensure seamless guest experiences
Assist in deep cleaning and special projects as assigned
Maintain accurate records of cleaned rooms and inventory
Adhere to all safety and sanitation protocols
Report any maintenance issues or safety concerns to the appropriate personnel

Strong attention to detail and commitment to cleanliness
Excellent customer service skills with a friendly and empathetic demeanor
Physical stamina to perform cleaning tasks throughout the shift
Ability to work efficiently and manage time effectively
Flexibility to work various shifts, including weekends and holidays
Strong organizational skills and ability to prioritize tasks
Knowledge of cleaning products and procedures
Ability to work independently and as part of a team
Effective communication skills in English
Previous experience in housekeeping or hospitality (preferred)
High school diploma or equivalent (preferred)
Basic computer skills for managing schedules and reports
Understanding of hospitality industry standards

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