Assist in managing the daily kitchen utility operations and staff including dish room operations, night cleaning, back dock cleaning, banquet plating, and food running. Your goal is to enhance guest and employee satisfaction while adhering to the operating budget. Education and Experience: - High school diploma or GED with 3 years of experience in procurement, food and beverage, culinary, or related professional area. OR - 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year of experience in procurement, food and beverage, culinary, or related professional area. Your Responsibilities: - Order and manage necessary supplies ensuring workers have what they need. - Schedule events, programs, and activities, and monitor material inflow. - Conduct inventories and report shortages. - Inspect supplies, equipment, and work areas for efficiency and standards compliance. - Enforce cleaning routines, loss prevention policies, and proper use of equipment. - Verify equipment and compliance with laws and regulations. - Keep the team informed of relevant information timely. Lead the Kitchen Team: - Use interpersonal skills to lead, influence, and encourage team members. - Assist in managing employees and day-to-day operations. - Maintain productivity levels and celebrate team successes. - Communicate performance expectations and build mutual trust among team members. - Manage controllable expenses and strive for service improvement. Ensure Exceptional Customer Service: - Attend meetings to enhance service quality. - Manage day-to-day operations to meet customer expectations. - Focus on guest satisfaction and continuous improvement. Manage Human Resource Activities: - Provide guidance to subordinates, set performance standards, and monitor performance. - Assist in recruiting, hiring, training, and promoting employees. - Review employee satisfaction results and address concerns promptly. - Ensure fair administration of property policies and proper training for utility staff. - Participate in employee discipline procedures. Join Courtyard and Marriott International to be part of a diverse, inclusive, and people-first culture. Take pride in serving travelers and providing exceptional guest experiences. Be part of a global team that encourages learning, growth, and fun. Your role is essential in delivering superior service and contributing to the success of the property's financial goals.,
As a Guest Environment Expert at our hotel, your role goes beyond just ensuring that guests have a clean room and a comfortable bed. We strive to create a memorable and unique experience for our guests. Your responsibilities will include a wide range of housekeeping functions aimed at maintaining the appearance and cleanliness of the entire hotel. You will have the autonomy to move throughout the hotel space and take care of various tasks such as delivering guest requests, restocking carts, cleaning rooms and public areas, and other related duties to enhance the overall guest experience. Regardless of the specific position you hold, there are key factors that are essential for success in this role. These include prioritizing a safe work environment, adhering to company policies and procedures, maintaining confidentiality, upholding quality standards, and presenting yourself in a professional manner through your uniform, personal appearance, and communication. Guest Environment Experts can expect to be physically active, requiring them to be on their feet and engaged in hands-on tasks like lifting, carrying, and moving objects weighing up to 50 pounds independently. Performing these duties effectively, along with any other reasonable job requests, is crucial to ensuring that our guests and our business receive exceptional service consistently. Marriott International is proud to be an equal opportunity employer that values diversity and promotes an inclusive, people-centric culture. We are dedicated to preventing discrimination on any protected basis, including disability, veteran status, and other factors protected by law. Courtyard is driven by a passion for meeting the diverse needs of travelers worldwide. Our commitment to delivering exceptional guest experiences led us to establish the first hotel tailored for business travelers, and that commitment continues to shape the Courtyard experience today. We are seeking individuals who are driven to exceed guest expectations, thrive in a dynamic team environment, and are dedicated to continuous learning and improvement, all while enjoying the journey. By joining Courtyard, you become part of Marriott International's extensive portfolio of brands. You will have the opportunity to excel in your role, discover your purpose, collaborate with an outstanding global team, and evolve into the best version of yourself.,