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Guest Service Associate - Housekeeping

0 - 3 years

1 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Join our team as a Guest Service Associate - Housekeeping at our prestigious hotel in Chennai, India! Were looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
  • Attend daily briefings and complete assigned tasks efficiently
  • Clean and maintain guest rooms and public areas according to our high standards
  • Replenish guest supplies and promptly attend to guest requests
  • Report any damage or malfunctions in hotel rooms or areas to the supervisor
  • Maintain cleaning equipment in proper condition
  • Keep accurate records of room status and daily productivity
  • Handle lost and found items according to hotel procedures
  • Address guest complaints tactfully and report incidents to the supervisor
  • Remain vigilant and report any unusual activities in guest rooms or public areas
  • Perform valet services as needed, such as delivering linens or processing laundry orders
  • Collaborate with team members to ensure seamless guest experiences

  • Bachelors degree in Hospitality Management or Diploma in Hospitality Management preferred
  • Strong attention to detail and commitment to cleanliness standards
  • Excellent customer service skills with a friendly and professional

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