Guest Service Associate - Housekeeping

Fairmont Hotels Resorts

0 - 3 years

1 - 4 Lacs

Chennai

Posted:17 hours ago| Platform:

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Skills Required

Housekeeping Supervisor Hospitality Hospitality management Time management Focus Customer service Guest Service Associate Room

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our team as a Guest Service Associate - Housekeeping at our prestigious hotel in Chennai, India! Were looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.

Attend daily briefings and complete assigned tasks efficiently
Clean and maintain guest rooms and public areas according to our high standards
Replenish guest supplies and promptly attend to guest requests
Report any damage or malfunctions in hotel rooms or areas to the supervisor
Maintain cleaning equipment in proper condition
Keep accurate records of room status and daily productivity
Handle lost and found items according to hotel procedures
Address guest complaints tactfully and report incidents to the supervisor
Remain vigilant and report any unusual activities in guest rooms or public areas
Perform valet services as needed, such as delivering linens or processing laundry orders
Collaborate with team members to ensure seamless guest experiences

Bachelors degree in Hospitality Management or Diploma in Hospitality Management preferred
Strong attention to detail and commitment to cleanliness standards
Excellent customer service skills with a friendly and professional

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