Guest Service Associate - Food & Beverage

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have 5-25 years of experience in food and beverage services, with excellent customer service skills.

• Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
• Manage food and beverage orders, including preparation and presentation, to ensure high-quality service.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Collaborate with other teams to achieve sales targets and improve guest satisfaction.
• Handle complaints and feedback professionally, resolving issues efficiently.
• Ensure all interactions with guests are courteous and respectful.

• Minimum 5 years of experience in food and beverage services, preferably in a similar role.
• Excellent communication and interpersonal skills are required to work effectively with diverse groups.
• Strong knowledge of food and beverage products, including menu items and ingredients.
• Ability to work well under pressure, managing multiple tasks simultaneously.
• Familiarity with point-of-sale systems and inventory management software.
• A strong commitment to providing exceptional customer service is essential.