Guest Service Associate - Food & Beverage Service

Fairmont Hotels Resorts

1 - 3 years

1 - 2 Lacs

visakhapatnam

Posted:5 hours ago| Platform:

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Skills Required

haccp billing cash handling food safety kitchen staff customer service management guest service associate service quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated Guest Service Associate - Food & Beverage Service to join our team in Visakhapatnam, India. As a key member of our food and beverage department, you will play a crucial role in ensuring exceptional dining experiences for our guests through attentive service and efficient operations.

Greet and seat guests, providing menus and answering questions about food and beverages
Take accurate food and drink orders, communicating effectively with kitchen staff
Serve meals and beverages in a timely and professional manner
Process payments and handle cash and credit card transactions
Maintain cleanliness and organization of dining areas, including table setup and reset
Respond promptly to guest inquiries, requests, and concerns
Collaborate with kitchen staff and other team members to ensure smooth service
Adhere to food safety and hygiene standards, including HACCP regulations
Assist in restocking supplies and maintaining inventory
Stay informed about menu items, daily specials, and any changes in offerings
Participate in regular team meetings and training sessions to enhance service quality
Report any equipment malfunctions or safety concerns to management

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