Guest Service Ambassador - Housekeeping

We are looking for a highly skilled and experienced Guest Service Ambassador to join our Housekeeping team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

• Manage front desk operations, ensuring seamless guest check-in and check-out processes.
• Coordinate with various departments to ensure efficient room preparation and maintenance.
• Handle guest complaints and resolve issues professionally and courteously.
• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service, responding promptly to guest requests and concerns.
• Collaborate with other teams to achieve high levels of customer satisfaction.

• Minimum 2 years of experience in a similar role within the hospitality industry.
• Excellent communication and interpersonal skills are required to work effectively with diverse groups.
• Strong problem-solving skills are necessary to handle complex guest complaints.
• Ability to work well under pressure, managing multiple tasks simultaneously.
• Knowledge of hotel management systems and procedures is essential.
• A graduate degree in any field is required.