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Guest Relations Executive (GRE)

Guest Relations Executive (GRE)

Harmony Infra

2 - 5 years

4 - 7 Lacs

ghaziabad

Posted:14 hours ago| Platform:

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Skills Required

communication skills client coordination sales & marketing support hospitality mindset guest handling documentation & reporting coordination follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

KRA (Key Result Areas) Guest Relation Executive in Real Estate

Guest/Client Management

Greet and welcome all walk-in clients, brokers, and investors.
Maintain visitor records and ensure proper hospitality.
Provide accurate information about ongoing projects.

Front Office & Reception Management

Handle incoming calls, emails, and walk-in inquiries.
Ensure reception area reflects the brand image of the company.

Client Coordination

Schedule and confirm client meetings & project site visits.
Assist sales executives in client interactions.
Ensure clients receive required brochures, layouts, and documentation.

Hospitality & Office Etiquette

Arrange refreshments for clients & visitors.
Ensure meeting rooms are clean, equipped, and ready for presentations.
Provide a seamless guest experience during their visit.

Sales & Marketing Support

Assist in organizing client events, launches, and promotional activities.
Update CRM with walk-in leads and client details.
Share feedback from clients to sales & management teams.

Documentation & Reporting

Maintain daily visitor/client logs.
Assist HR/Admin in managing reception-related expenses.
Prepare weekly reports on client walk-ins and interactions.

More Jobs at Harmony Infra

Guest Relations Executive (GRE)

ghaziabad

2.0 - 5.0 yrs

INR 4 - 7 Lacs

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Harmony Infra

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Guest Relations Executive (GRE)