Guest Relation Executive

Sowparnika Projects

5 years

4 - 6 Lacs

aecs layout bengaluru karnataka

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

hospitality customer service english microsoft office bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Guest Relation Executive – Real Estate

Key Responsibilities

Welcome and assist clients, visitors, and guests during property visits and events.
Coordinate with the sales team to arrange property tours, presentations, and meetings.
Provide accurate information about projects, amenities, pricing, and availability.
Ensure a positive and professional guest experience from entry to exit.
Handle client inquiries (in person, phone, or email) promptly and courteously.
Maintain guest records, feedback, and follow-ups to support sales conversions.
Assist in organizing customer engagement activities, site events, and promotional activities.
Liaise with internal teams (sales, marketing, administration) to ensure smooth client handling.
Uphold the company’s image and values in all client interactions.

Key Requirements

Bachelor’s degree in Hospitality, Business, or related field.
2–5 years of experience in guest relations, hospitality, or real estate customer service.
Excellent communication and interpersonal skills.
Strong customer service orientation with a pleasing personality.
Ability to multitask, prioritize, and handle client concerns effectively.
Proficiency in MS Office and CRM systems.
Fluency in English and [local language] preferred

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

Health insurance
Provident Fund

Work Location: In person

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