Guest Relation Executive (GRE)

Job Description

Job Summary: We are looking for a Guest Relation Executive (GRE) to provide exceptional customer service and ensure a pleasant dining experience for all guests. The ideal candidate will have a friendly personality, excellent communication skills, and a passion for hospitality. Key Responsibilities: Greet guests warmly upon arrival and ensure they are comfortably seated Manage reservations and walk-in guest flow efficiently Coordinate with the service and kitchen team to ensure timely service Handle guest inquiries, feedback, and complaints with professionalism Maintain a neat and welcoming reception/waiting area Build rapport with regular customers and recognize VIPs Upsell specials, promotions, and events to enhance guest experience Monitor guest satisfaction throughout the dining experience Maintain guest records and feedback logs for continuous improvement Requirements: Proven experience in guest relations, front office, or hospitality roles (preferred in a restaurant setting) Excellent verbal communication and interpersonal skills Well-groomed, polite, and professional demeanor Basic computer knowledge for reservation systems Multilingual abilities are a plus Flexible to work in shifts, weekends, and holidays Interested candidate contact to this number - 7550036140 Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 7550036140