Guest Relation Executive

As a Restaurant Guest Relation Executive, your role will involve various key responsibilities to ensure a positive experience for all guests: - Greeting and Welcoming: You will be responsible for warmly greeting guests upon arrival and bidding them farewell upon departure to create a positive first and last impression. - Customer Service: Address guest inquiries, complaints, and concerns promptly and efficiently to enhance their overall experience. - Information and Assistance: Provide guests with information about facilities, services, local attractions, and other relevant details to enhance their stay. - VIP Handling: Offer special attention and personalized services to VIP guests to ensure their comfort and satisfaction. - Relationship Building: Develop rapport with guests, anticipate their needs, and build lasting relationships to encourage repeat business. - Communication: Maintain open communication channels between staff and guests to ensure timely and accurate information dissemination. - Documentation: Keep accurate records of guest interactions, preferences, and complaints for future reference. - Problem-Solving: Handle guest issues and complaints professionally and in a timely manner, escalating to management when necessary. - Promotion: Promote the organization's services, amenities, local attractions, and activities to enhance guest experience. In addition to the key responsibilities, the job offers benefits such as food provision, health insurance, paid sick time, provident fund, performance bonus, and yearly bonus. Please note that this role is specifically for females and requires in-person work at the designated location. If you are interested in this opportunity, you can reach out to the employer at +91 9650876965 for further discussions.,