Guest Relation Executive

2 - 4 years

1 - 3 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Ensure seamless guest handling by providing exceptional service, resolving issues promptly, and maintaining a high level of professionalism.
  • Develop strong relationships with guests through personalized interactions, understanding their needs, and delivering tailored solutions.
  • Manage guest complaints and feedback effectively to improve overall customer satisfaction.
  • Collaborate with other departments (e.g., housekeeping, front office) to ensure smooth operations and efficient resolution of guest requests.
  • Maintain accurate records of guest interactions using our CRM system.

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