GSA - Housekeeping

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a vital member of our housekeeping department, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the cleanliness and presentation of our hotel rooms and facilities.

• Clean and maintain assigned guest rooms and public areas to the highest standards of cleanliness and hygiene
• Respond promptly and efficiently to guest requests and concerns related to housekeeping
• Replenish guest room supplies, including toiletries, linens, and amenities
• Inspect rooms for maintenance issues and report any damages or malfunctions to the supervisor
• Maintain accurate records of cleaned rooms and productivity reports
• Ensure proper handling and storage of cleaning equipment and supplies
• Collaborate with other departments to provide seamless service to guests
• Adhere to safety and security procedures at all times
• Take initiative to personalize guest experiences through attention to detail and anticipation of needs
• Maintain guest privacy and safeguard their belongings during the cleaning process

• Degree or Diploma in Hotel Management preferred
• Minimum 1 year of experience in housekeeping, preferably in a hotel setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational skills and time management abilities
• Physical stamina to perform cleaning tasks throughout the shift
• Knowledge of cleaning products, procedures, and safety protocols
• Ability to work efficiently in a fast-paced environment
• Good communication skills in English and local languages
• Flexibility to work various shifts, including weekends and holidays
• Team player with a positive attitude and willingness to learn
• Familiarity with local cultural norms and customs
• Basic computer skills for record-keeping and reporting