GSA-Front Office

Fairmont Hotels Resorts

0 - 2 years

2 - 5 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Housekeeping Hospitality Administration Front Office Associate Front desk Hotel management Billing Property management Management Room

Work Mode

Work from Office

Job Type

Full Time

Job Description

Front Office Associate

typically handles administrative tasks and ensures smooth operations at the reception area of a business. Their responsibilities include:

Key Responsibilities:

Greet and welcome guests with a friendly and professional demeanor.
Perform check-in and check-out procedures efficiently.
Handle guest requests, inquiries, and complaints promptly.
Manage reservations and room allocations using the Property Management System (PMS).
Maintain proper records and documentation related to guest stays.
Coordinate with housekeeping, bell desk, and other departments for guest needs.
Handle billing and payment processes accurately.
Ensure the front desk area is neat, organized, and presentable.
Promote hotel services and facilities to guests.

- Minimum: 10+2 (Higher Secondary)
- Preferred: Degree/Diploma in Hotel Management or Hospitality

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