Home
Jobs

0 - 2 years

2 - 5 Lacs

Posted:5 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking an enthusiastic and customer-focused GSA Front Office professional to join our team in Mumbai, India. As a Guest Service Agent, you will be the face of our hotel, ensuring exceptional guest experiences from check-in to check-out.
  • Greet guests warmly and provide a seamless check-in and check-out process
  • Respond promptly and efficiently to guest inquiries and requests
  • Handle guest accounts and process payments accurately
  • Promote hotel facilities and services, identifying opportunities for upselling
  • Maintain high standards of customer service at the front desk
  • Collaborate with other departments to ensure guest satisfaction
  • Manage day-to-day front office operations
  • Address and resolve guest concerns in a professional and timely manner
  • Ensure the lobby and front desk areas are clean and presentable at all times
  • Stay informed about local attractions and events to assist guests with recommendations

  • Diploma or degree in Hotel Management or related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency in multi-tasking and working efficientl

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Fairmont Hotels Resorts
Fairmont Hotels Resorts

Hospitality

Paris

RecommendedJobs for You

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra