GSA - F&B Professional

Fairmont Hotels Resorts

1 - 6 years

2 - 5 Lacs

mysuru

Posted:-1 days ago| Platform:

Apply

Skills Required

hospitality basic interpersonal skills hotel operations focus finance cash handling food safety kitchen staff guest service associate

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) for our Food Beverage department in Mysuru, India. As a GSA - FB, you will play a crucial role in ensuring exceptional dining experiences for our guests while maintaining the highest standards of service and efficiency.

Greet and escort guests to their tables, providing a warm and professional welcome
Take food and beverage orders accurately, demonstrating knowledge of menu items and daily specials
Serve food and beverages promptly and according to established service standards
Maintain cleanliness and proper setup of tables, side stations, and dining areas
Process payments and handle cash and credit transactions efficiently
Collaborate with kitchen staff to ensure timely and accurate food preparation
Address guest inquiries and concerns promptly and professionally
Upsell menu items and promote special offers to maximize revenue
Adhere to food safety and hygiene standards (HACCP)
Assist in opening and closing procedures of the restaurant
Support other FB outlets during peak times or as required
Attend regular team meetings and training sessions to stay updated on service standards and hotel policies
Service-focused personality with a passion for hospitality
Minimum 1 year of work experience in hotel operations or related food service role
Relevant degree or diploma in Hospitality or Tourism Management is preferred
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Thorough knowledge of food and beverage service standards
Basic math skills for handling financial transactions
Flexibility to work various shifts, including weekends and holidays
Attention to detail and strong organizational skills
Team player with a collaborative attitude
Proficiency in English; knowledge of additional languages is a plus
Ability to stand for extended periods and lift up to 25 pounds

More Jobs at Fairmont Hotels Resorts

Kids Club Attendant

Udaipur

Experience: Not specified

INR 2 - 4 Lacs

Guest Service Associate (Bartender)

Mumbai

1.0 - 2.0 yrs

INR 3 - 4 Lacs

Reservation Executive - Pullman Chennai Anna Salai

Chennai

2.0 - 5.0 yrs

INR 4 - 7 Lacs

Reservation Ambassador

Jaipur

1.0 - 3.0 yrs

INR 3 - 5 Lacs

Store & Receiving Associate

Pune

Experience: Not specified

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.