Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
Shipsy
>
Growth Consultant

Growth Consultant

Shipsy

3 - 6 years

20 - 25 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

loop supply chain training sales relationship building consulting issue resolution account management crm logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Growth Consultant, you will act as a strategic partner to our clients, ensuring they achieve maximum value from our solutions. You will be responsible for driving customer success through understanding their goals, providing tailored strategies, and identifying growth opportunities. Your role will focus on building long-term relationships and helping clients expand their usage and ROI through expert consulting and support.

Key Responsibilities and Accountabilities:

Client Engagement & Relationship Building:
Develop and maintain strong relationships with key stakeholders to foster long-term partnerships. Understand client objectives and align them with our product solutions to drive their success. Travel to Client locations would be a key element towards building this.
Growth Strategy & Consulting:
Work closely with clients to analyze their current usage and recommend strategies to expand value and drive adoption across their organization. Help clients discover new use cases to maximize their ROI.
Customer Success Management:
Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions. Regularly review account performance metrics and KPIs to ensure the client s goals are met.
Upselling & Cross-Selling Opportunities:
Identify and execute upselling and cross-selling opportunities by presenting relevant features and offerings that align with customer goals. Collaborate with sales teams to support contract renewals and expansion opportunities.
Data-Driven Insights:
Leverage data to provide actionable insights to customers. Monitor and report on key metrics such as product adoption, engagement levels, and churn risk. Suggest improvements or changes based on the analysis.
Customer Training & Enablement:
Provide clients with training and resources to ensure they understand and can fully utilize the product. Develop customized learning paths and onboarding plans to accelerate time-to-value.
Issue Resolution & Support:
Work closely with support teams to ensure timely resolution of any technical or business issues that arise. Maintain ownership of escalated issues until they are resolved to the client s satisfaction.
Customer Feedback Loop:
Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.

Role Requirements:

Good first principle thinker
Bachelor s degree in Business, Marketing, Sales, or a related field. Master s degree is a plus.

More Jobs at Shipsy

Solutions Consultant

Bengaluru, Karnataka, India

5.0 - 5.0 yrs

Salary: Not disclosed

Senior Software Engineer

Gurugram, Haryana, India

4.0 - 4.0 yrs

Salary: Not disclosed

Business Development Representative

Gurugram, Haryana, India

4.0 - 6.0 yrs

Salary: Not disclosed

Business Development Representative

Gurgaon, Haryana, India

2.0 - 3.0 yrs

Salary: Not disclosed

Employee Relations Specialist

Bengaluru, Karnataka, India

2.0 - 4.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Shipsy

Logistics & Supply Chain

New Delhi

Login to

Please Verify Your Phone or Email

Confirm Action

Growth Consultant