Group Head : Digital Transaction Monitoring

Financial Crime Intelligence unit is the first line of defense to prevent Cyber frauds & Mule activities. The unit leverages cutting edge analytics & tech stack to develop & implement strategies to prevent frauds. Unit has the following imperatives:

• Strengthen fraud prevention capabilities
• Use analytics to identify patterns and create right controls. Evaluate & deploy new age tools
• Deepen focus on training of staff on fraud prevention
• Strong feedback loop to create & improve controls across product, process & journeys
• Strike right balance between customer experience and fraud prevention

About the Role

Role demands following must haves:1. Fraud Strategy & Governance

• Develop and implement fraud risk strategies for cyber enabled fraud & mule prevention
• Formulate fraud control frameworks and governance standards in line with regulatory and internal risk policies
• Partner with business and technology teams to embed preventive controls in product and process design

2. Rule Simulation & Optimization

• Design, implement, and continuously fine tune fraud controls
• Fraud controls must be backed by data led simulation for sharper prevention. Monitor and assess rule performance metrics (hit rates, false positives, accuracy)
• Conduct regular reviews to align logic with emerging fraud patterns and business objectives

3. Analytics & Insights

• Leverage data analytics to identify and predict fraudulent behaviour
• Develop dashboards and trend reports to monitor fraud incidents, patterns, and performance indicators.
• Conduct root cause and post-incident analysis to strengthen controls.

4. Risk Assessment & Control Effectiveness

• Perform fraud risk assessments for new products, channels, and journeys.
• Define and track key risk indicators (KRIs) and performance metrics to monitor fraud exposure.
• Ensure timely response and closure of audit observations and compliance requirements

5. Leadership & Collaboration

• Lead a team of analysts and rule strategists, fostering a culture of analytical rigor
• Own the business requirement document & work with cross-functional team Operations, Technology, Compliance, and Product for on time delivery of projects
• Knowledge of relevant RBI circulars and policies and how they impact

Pre-requisite criteria for the role

• Candidates with prior experience in fraud analytics & hands on with analytical tools would be preferred.
• Hands on experience with FRM tools like

  Clari5 & Falcon

• Should have excellent analytical skills, communication, and presentation skills.
• AVP Level: 812 years of experience in fraud management, analytics, or risk strategy
• Should have work in a fraud risk management for atleast 5-6 years

Qualifications

• Graduate/Postgraduate
• Graduates from technical background (Engineering) would be preferred.
• Relevant Certification on fraud risk /analytics /tools will be an advantage

Role Proficiencies:

• Digital Payments knowledge
• Investigation skills
• Analytical bent of mind
• People & social skills
• Communication and presentation skills 
• Cross functional stakeholder management 
• Advanced Excel skills are a must have. 
• Knowledge of statistical tools (SAS, Python) is an advantage.

About Axis

Incorporated in 1994, Axis Bank is one of India’s most trusted banks & the third largest in the private sector. The Bank offers the entire spectrum of financial services to customer segments covering Retail & Corporate Business viz. Large and Mid-Corporates, MSME and Agri business. At Axis Bank our vision is to be the preferred financial service provider excelling in customer delivery through insights, empowered employees & smart use of technology. The Bank has a young & engaged workforce of over 70,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.