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GMS Virtualization L1

2 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

gms virtualization vmware triage monitoring management patch software server linux vsphere troubleshooting nagios storage analysis communication technology vision support drive

Work Mode

On-site

Job Type

Contractual

Job Description

Job Description:
  • 2+ years of Experience in Vmware Virtualization. (L1)
  • Install, administer, and maintain virtualization environment
  • Diagnose and correct issues, whether these be issues with correct operation or performance
  • Monitor Virtualization environment and elevate to L2 or L3 level
  • Triage and solve user-submitted tickets, especially when they relate to the infrastructure
  • Track resource usage using monitoring and queuing software
  • Actively participate in Knowledge Management by creating new technical documents
  • Patch system firmware and software as needed
  • Peer assistance is an added trait
Technical Skills:
  • Demonstrated expertise with Vmware Virtualization including server hardware, linux, windows
  • Familiarity with VCenter, Vmware Vsphere, vswitches.
  • Experience with vSAN
  • Basic troubleshooting in Vmware environment
  • Experience managing multi node clustered setup
  • Experience in Vcenter and ESXi Patching
  • Familiarity with monitoring tools like Grafana/Nagios/Opsramp
  • Familiarity with the Server Storage connectivity basics
  • Experience in Incident/Change/Problem management and Root Cause Analysis.
Business Skills:
  • Demonstrate strong written and verbal communication skills
  • Interacting and collaborating across different technology teams within HPE
  • Must work towards achieving HPE's vision for our customers
  • Affinity and a thorough understanding of support processes defined within HPE
  • Ability to work in a 24x7 environment in rotation shifts
  • Exhibit "Customer First and Customer Last Attitude" consistently
  • Ability to drive cases to closure and provide Case Summary
  • Demonstrate high level of technical & communication skills
  • Takes responsibility for end-to-end problem ownership and its solutions

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