GM- Operations

GM/Senior Manager OperationsFull TimeGurgaon

Responsibilities

A General Manager/Senior Manager will be responsible for managing all operations within a country. This involves taking responsibility for profit, revenue, cash, and quality targets while working under the directives of the corporate team. The objective of this role is to have a representation in the country especially in FMC/partner setup. He/She will manage the smooth functioning of the QMC across the country in line with the company image and meeting the goals and targets as set by the Regional Head/Head – Operations. He/she is the key person responsible for creating a brand identity for Stemz Healthcare in his country and liaise with partners/other stakeholders in the country as and when required. He/She will be responsible for relationship management and work closely with the local team while having approx.5 direct report & manage a team size of approx.60- 100 employees in full capacity. As a Stemz representative, he owns the P&L for all centers in his country and needs to keep a close eye on the budgets and expenses across all offices.

Role Specifics –

▪ Complete ownership of the P&L for the assigned country(s)▪ Overall responsibility of business operations in the country▪ Initiate and monitor performance by way of Internal audits; so as to improve the existing processes▪ Innovating new systems for optimum Centre functions▪ Responsible for developing team’s skills and productivity▪ Responsible for setting up new business units in the country as per the agreed expansion plan and within budgets▪ Ensuring standards for Quality, Customer Service and Health & Safety are maintained▪ Work closely with the corporate team to implement all operational strategy

QMC Centre Specific

▪ Developing and maintaining a relationship with Diplomatic Mission and Partners in the country▪ Manage effective coordination of all divisions in the country▪ Handle emergencies

OM & Reporting –

▪ Reports to the Head – Operations▪ The person will have approx.5 direct report & manage a team size of approx.60-200 employees