Job
Description
As a GM AI Vertical, you will own one of the AI business verticals end-to-end. You will lead a team of AI Agent Product Managers, Forward Deployed Engineers, Business Analysts, and Enterprise Sales Managers to acquire, onboard, and scale mission-critical voice AI campaigns for India's largest consumer enterprises. This role is the intersection of strategy & execution across sales, operations, and customer success. Responsibilities: - Own the P&L for your AI vertical end-to-end including growing revenue (new & existing) and improving gross and contribution margins. - Lead the whole customer lifecycle from sales, onboarding, stabilization, upsell/cross-sell with your team. - Steer deployment of SquadStack's Voice AI Agents for the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged. - Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes. - Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience. - Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale. - Be a builder at heart, diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every month. Requirements: - 6+ years of relevant experience in AI Implementation, Product Management, P&L Ownership (Sales, Operations, Customer Success), Strategy Consulting, ideally in AI-native companies or adjacent domains. - Strong technical acumen with the ability to understand and shape the design of large AI agent deployments - Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders. - Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them. - (Preferred) Background in Computer Science, Engineering, or equivalent technical experience. Logistics: - Compensation: Competitive! - Joining: ASAP! - Location: Noida/Goa Why should you consider us seriously We believe in long-term, people over product and profits, prioritize culture over everything else. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley. You will have the freedom and responsibility to be part of an entrepreneurial team with exponential growth opportunities. Additionally, we offer healthcare support for physical & mental wellness. Please Note: Omit this section from the final JD. As a GM AI Vertical, you will own one of the AI business verticals end-to-end. You will lead a team of AI Agent Product Managers, Forward Deployed Engineers, Business Analysts, and Enterprise Sales Managers to acquire, onboard, and scale mission-critical voice AI campaigns for India's largest consumer enterprises. This role is the intersection of strategy & execution across sales, operations, and customer success. Responsibilities: - Own the P&L for your AI vertical end-to-end including growing revenue (new & existing) and improving gross and contribution margins. - Lead the whole customer lifecycle from sales, onboarding, stabilization, upsell/cross-sell with your team. - Steer deployment of SquadStack's Voice AI Agents for the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged. - Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes. - Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience. - Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale. - Be a builder at heart, diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every month. Requirements: - 6+ years of relevant experience in AI Implementation, Product Management, P&L Ownership (Sales, Operations, Customer Success), Strategy Consulting, ideally in AI-native companies or adjacent domains. - Strong technical acumen with the ability to understand and shape the design of large AI agent deployments - Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders. - Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them. - (Preferred) Background in Computer Scien
