Global Supply Chain Backoffice Manager

Role & responsibilities

• Manage Backoffice Team Daily Tasks management, dashboards, and regular reporting to executive management.
• Collaborate with cross-functional departments - Finance, Insurance, Engineering and Compliance - to understand business needs and align with supplier provided details or address supplier-related issues.
• Develop and implement Backoffice Management Framework to have daily governance, team issue resolution & performance assessments and strategic alignment meetings.
• Implement a Backoffice Performance system to monitor Team KPIs and Metrics.
• Conduct quarterly and annual performance reviews, providing feedback and action plans for improvement.
• Conduct periodic process audits, due diligence, and risk assessments to maintain a robust Backoffice Support Team.
• Manage supplier-related communications during escalations, disruptions, and crisis management scenarios.
• Partner with cross-functional teams and facilitate workshops to drive innovation and continuous improvement ideas.
• Ensure compliance with company policies and procedures regarding supplier management and procurement practices.
• Maintain organized records and documentation for audits and reporting purposes.
• Conduct regular audits of supplier database to ensure all information is current and accurate in line with Company guidelines and processes and rectify any discrepancies.

Preferred candidate profile

• Bachelors degree in Business Administration, Supply Chain, Engineering or a related field preferred.
• 12 to 15 years of work experience in Sourcing and Procurement or Supply Chain.
• Experience in Leading & Managing Teams with above-mentioned responsibilities or Managing S2P teams.
• Work experience in Supplier Qualification / Supplier Onboarding process.
• Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus.
• Good Analytical Skills & Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and ERP and/ or database management systems.
• Effective communication & stakeholder management skills.
• Strategic thinking & problem-solving capabilities.
• Ability to work in cross-functional teams and multicultural environments.