Global Process Owner - Procure to Pay (PTP) Job Details | Tata Consumer Products Limited
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Tata Consumer Products Limited Global Process Owner Procure to Pay (PTP)
Vice President GBS
What are the Key Deliverables in this role?
Financial Outcomes
Operational Delivery:
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- Oversee the global capability to advance process efficiencies across the end-to-end value chain (i.e., procurement operations, vendor management, invoice capture, invoice processing, invoice settlement, resolution).
- Set annual strategic direction and approach for identifying and executing on process improvement opportunities across the value chain.
- Collaborate with Sourcing/Procurement teams to drive standards, compliance, cash flow, and efficiencies.
- Own global Procure to Pay and related processes on the finance system driving their alignment to best practice on a global basis.
- Own governance around proposed localisations to the global model agreeing with need for the change and taking proposals through formal change process
Customer Management & Communication:
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- Provide leadership to move towards a capability-driven model that strategizes GCC as a product with an ongoing roadmap and prioritizes transformation, innovation, attracting top talent, best practices, low-cost solutions, and thought-leadership.
- Manage internal customers. Provide periodic updates and contribute to periodic Communications like scorecards, status packs, service delivery reports, escalation reports etc.
- Articulate and gain Business agreement on a Target Operating Model (TOM) for Procure to Pay, drawing up and enacting plans to move all in scope markets to the TOM.
Leadership & People Management:
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- Actively participate in leadership team and develop skills of own team
- Provide regular, constructive feedback to maximize positive impact of individual team member s talent
- Ensure that there are no blockages to the provision of the future capability requirements
- Educate and increase the GCC team awareness of the Group governance and control procedures and processes, ensuring total adherence
- Provide clear definition of roles, responsibilities, individual goals and performance objectives for the team. Set and measure KPIs for the team
- Ensure that there is sufficient breadth and depth of talent Caliber/ potential across the organisation to provide sufficient bench strength for key roles, and to sustain and build organisational capability over time.
- Promote a customer centric and partnership approach to develop strong relationships with other working groups.
Cross Functional Activities:
- Quality team to drive process excellence and SLA Compliance.
- HR in Staffing, people initiatives and attrition management
- Transformation team to identify excellence opportunities and collaboratively implement the initiatives
- VMO Lead to manage vendor relations, quality and service delivery.
- IT is on automation / digitization initiatives for the process.
What are the Critical success factors for the Role?
- Post Graduate in Finance/Accounts
- 12-15 years of relevant experience in PTP Procurement, Accounts payable, Spend management etc.
- 6 - 8 years experience in supervisory role
- Ability to create frameworks to manage performance, escalations, service delivery challenges
- Knowledge of working in a global business environment with a sound understanding of global process and transactional flows.
What are the Desirable success factors for the Role?
Certification in Lean Six Sigma/PMP/Analytics Qualified accountant (e.g., ACA, CIMA, etc.) Sound knowledge of MS Visio, MS Project Plan & project management tools