Global HR Operations Specialist

JOB OVERVIEW

• Benefits enrolment: Assist new hires with benefits enrolment processes, providing guidance on available options and answering questions related to healthcare, retirement plans, and other employee benefits.
• HR Process Management: Oversee and manage end-to-end HR processes post-employment, including but not limited to employee data management, offboarding and employee lifecycle changes.
• Data Accuracy and Integrity: Maintain accurate and up-to-date employee data in HR systems, ensuring compliance with data privacy regulations and company policies.
• Compliance: Stay abreast of local labour laws and regulations in various regions to ensure HR processes and practices remain compliant.
• Employee Support: Serve as the primary point of contact for employee inquiries related to HR operations, providing timely and accurate assistance and guidance.
• Collaboration: Partner closely with HR business partners, talent acquisition, payroll, finance, and other stakeholders to support business objectives and initiatives.
• Process Improvement: Continuously identify opportunities to streamline HR processes, enhance efficiency, and improve the employee experience.
• Documentation & Reporting: Maintain comprehensive documentation of HR processes, procedures, and workflows & report when necessary.

• Previous HR Operations experience of working in a global HR Environment
• Experience of working with a HR ticketing system
• Experience of using MS office suite to produce letters, record data
• Bachelor s degree preferably in Human Resources, Business Administration, or related field.
• Good Communication skills (Verbal/Written)
• 3+ years of experience in HR operations or a similar role within a global organization.
• Strong understanding of HR processes and best practices, including onboarding, offboarding, data management, and compliance.
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
• Experience working in a shared services or centralized HR environment is preferred
• Must have global mindset

We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.