Global Care Executive

4 - 5 years

6 - 7 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Required Skills & Qualifica3ons

1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school

2. Strong verbal and wrijen communica3on skills.

3. Proficiency in handling customer service sofware, CRM tools, and MS Office.

4. Excellent problem-solving and conflict-resolu3on abili3es.

5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.

6. High level of pa3ence, empathy, and ajen3on to detail

A Global Care Officer s primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:

  • Resolving Parental Complaints and Concerns
  • Building Posi3ve Rela3onships
  • Parent Connect Calls
  • Parent Feedback Management
  • Student Admission and Enrollment concerns

Global Care Executive

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