Global Care Executive

• B.COM

Global Care Executive

A Global Care Officer’s primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:
Resolving Parental Complaints and Concerns
Building Posi3ve Rela3onships
Parent Connect Calls
Parent Feedback Management
Student Admission and Enrollment concerns

Required Skills & Qualifica3ons
1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school
2. Strong verbal and wrijen communica3on skills.
3. Proficiency in handling customer service sofware, CRM tools, and MS Office.
4. Excellent problem-solving and conflict-resolu3on abili3es.
5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.
6. High level of pa3ence, empathy, and ajen3on to detail

Customer Service

Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.