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Get Hired With Top UK Captive || Hybrid After Training || GGN ||

Get Hired With Top UK Captive || Hybrid After Training || GGN ||

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Waymore Recruiters

1 - 5 years

4 Lacs

Gurugram

Posted:3 months ago| Platform:

Apply

Skills Required

International Call Center Voice Process Inbound Voice Process International Voice Process UK Process Cce Sitel Voice Support US Process Customer Support CSE IGT Teleperformance International Process Concentrix International Voice Us Voice Process WNS International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

UK Captive unit Customer Service (Voice) Role & responsibilities: Taking ownership of every customer call received with a smile, to resolve the queries offering a delightful customer experience and exceed expectations in terms of customer satisfaction Managing Inbound calls with an aim to provide First Call Resolution (FCR) to customers Handling customer queries, escalations, ensuring adherence to quality & compliance guidelines Displaying ownership, accountability and demonstrate in-depth process/system knowledge Solving for varied customers queries by having a quick presence of mind Preferred candidate profile: UG/Graduate should have minimum 1 year of experience in International BPO. Should have excellent Communication skills. Need Good spoken skills Work from office / Hybrid after Training. Perks and benefits UK Shifts (6:30 am - 2:30 am) 7.5 hours of login & 1.5 hours of break 750 pounds of Company shares + Dividend Both side cabs Hybrid after Training Health Insurance & Medical Insurance & Life Insurance Appraisal after 6 months Free Meals & Gym Membership Attendance allowance upto 5k Max age 38 Many other Benefits Location - Gurgaon Salary - 4.25 LPA + upto 30k Performance Variables To Apply Contact JIYA - 9315779945 (Call/Whatsapp) AWARDED AS BEST PLACE TO WORK ( Top Companies for Employee to Work ) NOTE : UAN Service History is mandatory NOTE :- Please DO NOT Contact FOR Backend Profiles AND WORK FROM HOME Profiles

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