Genesys Cloud Implementation Consultant

12 - 18 years

25 - 40 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities :

  • Design, implement, and maintain complex contact center solutions using Genesys Cloud platform.
  • Collaborate with clients to understand their business requirements and develop customized solutions.
  • Provide training and support to end-users on implemented solutions.
  • Troubleshoot issues related to Genesys platform and resolve them efficiently.

Job Requirements :

  • 12-18 years of experience in IT services & consulting industry.
  • Strong knowledge of Genesys cloud framework, including its architecture, features, and functionality.
  • Proven track record in designing and implementing large-scale contact center solutions.

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