Job
Description
As the General Manager Operations & Team Management, your primary responsibility will be to oversee daily business operations, ensure organizational efficiency, and lead cross-functional teams towards achieving company goals. You will play a crucial role in strategic planning, performance monitoring, process improvement, and maintaining high standards of customer satisfaction and team productivity. Key Responsibilities: - Operational Management: - Oversee daily business operations and ensure efficient processes. - Develop, implement, and enhance operational systems, policies, and procedures. - Monitor key operational metrics and generate performance reports for management review. - Ensure compliance with company policies, legal guidelines, and industry standards. - Team Leadership & People Management: - Lead, motivate, and support team members across various departments. - Conduct performance evaluations, identify training needs, and create employee development plans. - Manage recruitment, onboarding, and workforce planning in coordination with HR. - Foster a positive, collaborative, and high-performance work culture. - Strategic Planning & Business Growth: - Support the development and execution of organizational strategies aligned with business goals. - Identify opportunities to enhance productivity and reduce operational costs. - Collaborate with the leadership team to drive expansion, new initiatives, and continuous improvement. - Customer & Stakeholder Relations: - Maintain strong relationships with clients, vendors, and business partners. - Ensure high levels of customer satisfaction and timely issue resolution. - Represent the company in meetings, presentations, and external engagements. - Financial & Resource Management: - Manage budgets, forecasts, and operational expenses. - Monitor financial performance, optimize resource utilization, and contribute to profit improvement. - Review and approve operational invoices, contracts, and vendor agreements. In addition to the above responsibilities, you will have the opportunity to work in a dynamic environment where you can benefit from a flexible schedule, health insurance, internet reimbursement, paid time off, and work-from-home options. Please note that this is a full-time position with the requirement to work in person at the specified work location.,
