General Manager- Facility Management

Experience:

Industry Preference:

Location: Pune

Department:

Qualification:

Role Overview:

The Head Facility Management (Commercial) will lead the planning, execution, monitoring, and delivery of commercial real estate projects (Grade A offices, IT parks, business hubs). This role requires strong exposure to IPC consulting and real estate development environments, with extensive experience in managing large-scale commercial construction, stakeholder coordination, project budgeting, and timely delivery.

Key Responsibilities:

• Inspect and monitor the functions of building facilities including lifts, air conditioning, fire services, water supply, electricity supply and building work. Monitor the process of Report and follow up of request & complaints from occupants to management office.
• Report to Management in the event of any major/minor breakdown immediately which would adversely impact Managements business operations
• Inspect and monitor the functions of building including HVAC, fan coil units, electrical, cable, Civil, plumbing, water supply, sewage, interior design work & lighting etc.
• To set and monitor process to liaise with contractor for any malfunctions detected. Ensure proper Follow up and completion on rectification works/pending requests and report to Management. Advise team from time to time on performance of the equipments and help to take repair/purchase decisions
• To ensure that the process of proper cleaning is followed and monitored by the Executive.
• To ensure a clean, health & hygienic working environment.
• Establish proactive maintenance principles by adopting planned maintenance activities by in-house and vendors technical team.
• Establish schedules and frequency for housekeeping and landscape for daily, weekly, bi-monthly, monthly activities.
• Implement timely AMC renewals and implement maintenance schedule (PPM) to improve life of equipment and services
• Provide impeccable Client experience for public areas including lobby, retail & common areas by implementing best hospitality and housekeeping standards.
• Monitor vendors planned activities and identify gaps if any for the purpose of making sure all services are working without any downtime
• Responsible for Vendor Management, quotation, negotiations & Invoicing in line with statutory compliance checks
• Establish daily, weekly, and monthly goals for departments and monitor the results. To liaise with vendors on contract renewal.
• To formulate, implement and monitor the inventory control process and ensure supplies are at maintained at preapproved level.

• Preferred candidate from Ex- Army Background

Key Deliverables:

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Crisis management
• Green building certification
• Technical knowhow of buildings
• Risk Assessment and management
• Eye for detail

• Minimum 15+ years of experience in Property Management Services.