Chief Staff

Job Position

Job Type

Location

Experience

About the Role:

We are looking for a dynamic, highly organised, and execution-driven Chief of Staff who can seamlessly bridge the responsibilities of a strategic business partner to leadership. This role requires someone with strong grassroots operational experience, a deep understanding of product and technology environments, and the ability to influence, coordinate, and drive outcomes across teams.

This individual will work closely with the CTO/Product & Technology leadership, ensuring effective decision-making, streamlined operations, and proactive engagement across the organisation.

Key Responsibilities:

Leadership Support & Executive Assistance

Provide end-to-end executive support, including calendar management, communication handling, travel coordination, and meeting preparation.

Serve as a trusted advisor and gatekeeper to the leadership team, ensuring alignment, clarity, and smooth execution of priorities.

Draft, review, and manage high-quality communications, presentations, and reports for internal and external stakeholders.

Strategic Planning & Execution

Work with leadership to define, prioritise, and drive strategic initiatives across Product, Technology, and Business functions.

Track key projects and ensure timely progress, escalation, and stakeholder alignment.

Coordinate cross-functional planning cycles such as OKRs, quarterly reviews, and leadership offsites.

Program & Project Management

Lead and support high-impact projects from concept to execution with a hands-on, grassroots problem-solving approach.

Drive operational excellence through process improvements, documentation, and adoption of best practices.

Consolidate updates, metrics, and project statuses for leadership visibility.

Cross-Functional Collaboration

Act as the communication bridge between leadership and teams; ensure decisions, expectations, and priorities are clearly understood.

Partner closely with Product, Engineering, Design, HR, and Operations to align on deliverables.

Facilitate smooth execution of product and tech initiatives through strong stakeholder management.

Product & Technology Exposure

Understand product roadmaps, development cycles, and technology workflows.

Support product planning, requirement gathering, and follow-ups with engineering for key releases.

Assist in analyzing product performance, customer feedback, and operational metrics.

Operations & Administrative Excellence

Oversee office operations related to leadership needs, documentation, and confidential data handling.

Ensure timely preparation of dashboards, summaries, and decision-ready documents.

Enable leadership bandwidth by anticipating needs and proactively removing blockers.

Required Skills & Experience:

25 years of combined experience in Chief of Staff, program management, or tech/product coordination roles.

Strong exposure to product and technology environments, preferably in tech, SaaS, or startup ecosystems.

Hands-on, grassroots operational execution experiencecomfortable getting into details and solving problems.

Exceptional communication, documentation, and presentation skills.

Ability to handle sensitive information with discretion and professionalism.

Robust stakeholder management and cross-functional coordination capability.

Proficiency with productivity tools such as Jira, Confluence, Notion, MS Office, Google Workspace, etc.

Strong analytical skills; ability to interpret data and support decision-making.