Functional Trainer

Summary

About The Role

Major Accountabilities

• Support the development of the global Training Needs Analysis for respective function
• Support the development of the global Training Curriculum, including course outlines for respective function
• Support the facilitation of the TNA and curriculum sign off for respective function
• Global learning content creation (incl. in application trainings) for respective function, including required variants where applicable
• Creation of course outlines – ILT, eLearning and VILT
• Updating of the tracking and reporting of the global learning content development for respective function
• Participate in the train-the-trainer program for respective function
• Development of the learning requirements to deliver training, e.g. data requirements, business scenarios, SAP environment configuration, refresh strategies, workbooks etc
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• Support development of the Local learning materials as required
• Support development of the Local learning toolkit
• Support delivery of learning content by providing virtual troubleshooting & trainer support
  

Essential Requirements

Soft Skills

• Strategic thinking, planning and execution; business savvy
• Consulting, facilitation and business partnering skills
• Ability to work with a cross-functional, cross-cultural team within a matrix organization
• Strong customer service orientation
  

Professional

• Knowledge of adult learning theory and practice; knowledge of learning effectiveness evaluation methodologies (Kirkpatrick etc)
• SAP knowledge would be advantageous
  

Leadership

• Demonstrates strong self-awareness and continually seeks feedback to support own development
• Demonstrates empathetic servant-leadership, building an effective and motivated team
  

Why Novartis:

Benefits and Rewards: