Fuel Station Supervisor

Job Title: Fuel Station Supervisor

Company: Gentleman Group of Companies
Location: Vaikom, Kerala
Employment Type: Full-Time
Industry: Retail Fuel / Petroleum / Energy / Operations
Experience: Minimum 3–5 Years in Fuel Station or Retail Operations
Education: Graduate in any discipline

About the Company

Gentleman Group of Companies is a diversified business group with strong operations in finance, hospitality, and energy sectors. As part of our expansion in the fuel retail business, we are looking for a competent and result-oriented Petrol Bunk Manager to oversee daily operations and ensure compliance, profitability, and service excellence at our fuel outlet.

Position Overview

The Petrol Bunk Manager will be responsible for overseeing the end-to-end operations of the petrol pump, including staff management, stock handling, cash flow supervision, safety, customer satisfaction, and regulatory compliance. This role demands strong operational control, accountability, and leadership in a fast-paced service environment.

Key Responsibilities

• Manage day-to-day operations of the petrol bunk, including fuel dispensing, billing, and customer handling
• Supervise and schedule fuel attendants, cashiers, and housekeeping staff
• Ensure accurate and timely reporting of sales, fuel stock, credit sales, and shift summaries
• Monitor stock levels (petrol, diesel, lubricants) and coordinate with suppliers for timely replenishment
• Maintain safety standards, fire & spill protocols, and compliance with petroleum norms
• Oversee cash handling, card transactions, UPI payments, and deposit reconciliation
• Handle customer complaints and provide prompt, courteous service
• Ensure compliance with statutory and company policies (weights & measures, labor laws, GST, etc.)
• Maintain hygiene, upkeep of premises, and branding standards
• Coordinate with HO for audits, payroll, vendor management, and documentation
• Promote lubricant and accessory sales to boost profitability
• Prepare and submit daily, weekly, and monthly MIS reports to management

Candidate Profile

Experience: Minimum 3–5 years in petrol pump / fuel retail operations.

Education: Graduate in any discipline; MBA or diploma in operations a plus.

Leadership Skills: Strong team management and conflict resolution abilities.

Tech Proficiency: Familiarity with billing systems, POS machines, Excel, MIS.

Compliance Awareness: Understanding of petroleum norms, labor & safety regulations.

Language Proficiency: Fluency in English and Malayalam preferred.

Key Performance Indicators (KPIs)

• Zero variance in fuel stock & cash handling
• 100% compliance with safety and audit norms
• Sales growth in lubricants & non-fuel revenue streams
• Timely reporting and staff shift adherence
• Customer satisfaction and complaint resolution rate

Working Hours:

Rotational shifts including weekends and public holidays as per petrol bunk operational timing

How to Apply:

Interested candidates can apply directly through Indeed or send their updated CV to hr@gentlemanchits.com . Please mention “Fuel Station Supervisor – Vaikom” in the subject line.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person