Front Office Receptionist

Position: Front Office Executive & Receptionist

Location: Sriperumbudur

Reporting To: Manager Admin Manager / HR Manager

Experience: Minimum 2 years

Qualification: Bachelor's degree or diploma in Administration, Hospitality, or

related field.

Job Description: The Front Office Executive & Receptionist will be the first point of

contact for the Engine MRO facility. This role involves managing the front desk operations,

handling incoming communications, coordinating visitor management, and supporting

administrative tasks to ensure smooth daily operation

Key Responsibilities:

• Manage the front desk and maintain a welcoming environment
• Greet and direct visitors, clients, vendors, and contractors as per safety and

access control procedures

• Answer, screen, and forward incoming calls in a professional manner.
• Maintain visitor logs and issue visitor passes as per MRO regulatory compliance.
• Manage incoming and outgoing courier/mail services and documentation.
• Assist in scheduling meetings, appointments, and conference room bookings.
• Support administrative functions including filing, stationery inventory, and

document handling.

• Coordinate with HR/Admin for travel, accommodation, and logistics

arrangements.

• Ensure front office area is tidy, presentable, and equipped with all necessary

stationery and materials.

Coordinate access and entry of technicians, auditors, and regulatory personnel

during audits or inspections.

• Maintain confidentiality of MRO operational and client-related information.

Skills & Qualifications:

• Bachelor's degree or diploma in Administration, Hospitality, or related field.
• 2+ years of experience as a receptionist or front office executive, preferably in an

aviation or engineering environment.

• Excellent communication skills in English and [local language].
• Strong coordination and communication skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Knowledge of MRO-specific visitor or contractor protocols (desirable).
• Strong interpersonal, multitasking, and time management skills.
• Professional attitude and appearance