AK Hotels is a hospitality company headquartered in Mumbai, Maharashtra, India, known for delivering exceptional guest experiences. Conveniently located near Andheri Railway Station, the company prides itself on providing quality service and comfort to travelers. AK Hotels is committed to maintaining high standards of hospitality and customer satisfaction. The organization offers a welcoming work environment designed to promote growth and professionalism.

Role Description

This is a full-time, on-site role located in Chandigarh, India, for a Front Office Receptionist. Daily responsibilities include greeting and assisting guests, managing phone calls, handling check-in and check-out processes, and maintaining an organized front office. The role also involves providing excellent customer service, resolving inquiries efficiently, and ensuring a positive experience for all visitors. Collaboration with other departments to provide seamless service may also be required.

Qualifications

Proficiency in Phone Etiquette and Front Office operations
Experience in Receptionist Duties and Customer Service
Strong Communication skills, both verbal and written
Ability to handle guest inquiries and manage time efficiently
Professional demeanor and a customer-focused mindset
Relevant experience in the hospitality industry is beneficial
High school diploma or equivalent; a degree in Hospitality or a related field is a plus

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Front Office Receptionist