Front Office Manager

The Front Office Manager position at PAL Heights Group of Hotels is a full-time role based at Pal Heights Mantra in Bhubaneswar. As the Front Office Manager, you will be tasked with overseeing the daily operations of the front office, ensuring high levels of customer satisfaction, supervising front office staff, addressing guest inquiries, and maintaining effective communication with other hotel departments. To excel in this role, you should possess strong Office Administration and Front Office skills, a keen focus on Customer Satisfaction and Customer Service, as well as excellent Communication abilities. Previous experience in the hospitality industry is a prerequisite for this position, along with the capacity to multitask and thrive in a dynamic and fast-paced environment. Strong organizational and leadership skills are essential, and knowledge of IDS, STAAH, and OTAS systems is preferred. A Bachelor's degree is also required for this role. The benefits of this position include cell phone reimbursement, commuter assistance, provided meals, internet reimbursement, and Provident Fund contributions. The work schedule involves rotational shifts, and the ideal candidate should have at least 3 years of experience as a Front Office Manager and a minimum of 8 years working in the front office of a hotel. If you are passionate about delivering exceptional service, managing a front office team effectively, and creating memorable experiences for guests, we invite you to apply for this exciting opportunity at PAL Heights Group of Hotels. Job Type: Full-time Work Location: In person,