Front Office Manager

Front Office Manager Responsibilities:

• Supporting, training, and supervising front office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Scheduling staff shifts and managing other HR-related tasks.
• Maintaining an orderly appearance throughout the reception area.
• Monitoring stock and ordering office supplies, including stationery and information leaflets.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.
• Managing the departmental budget.
• Updating files and records.
• Enforcing all cash-handling, checking, and credit procedures.

Front Office Manager Requirements:

• Min. Graduate
• Experience in relevant field
• Great interpersonal and communication skills.
• Excellent problem-solving skills.
• Basic accounting skills.
• The ability to remain positive and focused in a fast-paced environment.
• Good time management skills.
• Great computer skills and the ability to learn new skills quickly.
• A professional appearance.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Schedule:

• Rotational shift

Ability to commute/relocate:

• Viraj Khand , GomtiNagar, Lucknow - 226010, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Required)

Language:

• English (Preferred)