Front Office Manager

As the Front Office Manager at our school, your role will be crucial in ensuring the smooth functioning of the front office operations. With your excellent communication skills, organizational ability, and professional demeanor, you will play a key part in attending to visitors, parents, staff, and students efficiently and courteously. Your responsibilities will include supervising reception staff, managing administrative support activities, and maintaining a welcoming environment aligned with the school's values and standards. Key Responsibilities: - Front Office & Reception Management: - Supervise and manage day-to-day operations of the school front office. - Ensure visitors, parents, and students are received politely and guided appropriately. - Maintain a welcoming, professional, and child-friendly atmosphere at the reception. - Oversee the visitor management system, including ID cards, logbooks, and security protocols. - Administrative Responsibilities: - Manage incoming and outgoing correspondence (phone calls, emails, couriers, notices). - Maintain accurate records, files, and communication logs. - Coordinate with various departments for smooth information flow. - Handle appointments, meeting schedules, and communication for the Principal / School Head. - Assist in organizing school events, parent meetings, and official functions. - Team & Supervision: - Supervise and train reception/front desk staff. - Delegate tasks and ensure front office staff adhere to protocols. - Monitor performance and maintain discipline within the front office team. - Parent & Student Coordination: - Address parent queries and concerns professionally and escalate as required. - Provide information regarding school policies, procedures, and activities. - Support student-related administrative tasks (late entries, permissions, gate passes, etc.). - Compliance & Reporting: - Ensure adherence to school policies and regulatory requirements. - Prepare and submit regular reports to the Principal/Administration. - Maintain confidentiality of school, staff, student, and parent information. In addition to your main responsibilities, you will be required to uphold school policies and regulatory requirements, prepare and submit reports regularly, and maintain the confidentiality of sensitive information. This is a full-time position with the benefit of Provident Fund, and the work location is in person.,