Front Office Manager

Company Description

We suggest you enter details here.

Role Description

This is a full-time, on-site role for a Front Office Manager located in Shimla. The Front Office Manager will oversee daily front office operations, ensure smooth functioning, and maintain high standards of customer service. Responsibilities include supervising front desk staff, managing guest check-ins and check-outs, addressing guest inquiries, and ensuring overall customer satisfaction. Additionally, the role involves maintaining office protocols, coordinating with other departments, and ensuring compliance with company policies.

Qualifications

• Proficiency in Front Office management and Office Administration
• Strong skills in Customer Service and a proven ability to ensure Customer Satisfaction
• Excellent Communication skills, both verbal and written, with attention to detail
• Ability to lead a team and multi-task in a fast-paced environment
• Previous experience in hospitality or a similar role is preferred
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is advantageous